yes I understand that - audio from the radio is fine so it is connected and both ports appear in device manager and the drivers are loaded correctly and there are no driver error messages
the error also occurs using the XIEGU X108G setting as described in the manual on page 32
the error using omnirig is that the radio is not responding
the error with the X108 (using embedded hamlib in wsjt-x) is that it cant retrieve the vfo a vfo b etc
I have changed port speeds, tried various other radios and it still is not working
I have sent a message to xiegu requesting assistance