Re: Athearn Genesis GP40-2
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Good evening Paul,
The issue is with the board and not the sound decoder I got from Soundtraxx. Athearn installed the incorrect resistors leading to very dim lights all around on my brand new locomotive. I purchased a non sound/non dcc engine because that's all that was left. The engine came with a 21p adapter on the Genesis board. They are saying because I removed the dummy plug and put on my tsunami2 I voided the warranty. In my initial email to them I should have mentioned the lights were dim from the get go. For them to know of the issue where they install 20,000ohm resistors instead of the 2,000ohm resistors and not atleast send me a board or offer to fix it blows me away. Athearn definitely lost my business today.
Sam, that just doesn¡¯t sound correct. How is one to know if a decoder is defective or not until it¡¯s installed! Unless the decoder is out of warranty because of time, it should be honored, especially if it was manufactured incorrectly. It may be worth another phone call to explain the situation.
Paul O
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