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Eurex orderbook lines missing


 

Requesting Market Depth (L2) data of Eurex futures (FDAX, FDXM, FGBL) with 10 lines (orderbook levels)
currently I only get lines 1 to 5 with 'normal' price (index) data and lines 6 to 10 with more or less constant values not related to the top bid/ask price changes.
This phenomenon started 9. Aug. at 06:00 (UTC+2) and currently goes on.

I try to find out if this is genuine missing data from the exchange (caused by low liquidity?) or maybe caused by some software issues/effects (at IB or my side).

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