the first time i reported this issue was june 2022, so i would not bet a quick fix will come. since i reported it the second time, it already took several months without any visible results. i ended up in requesting historical tick data and building the bars from the ticks myself. even though they claim they have some restrictions on the tick data requests, i can get 9-10 hours of eur.usd ticks within few mins when i fetch the data in the morning from the last night. i store the ticks in database with info what ranges i have already received to not request the same data twice. and i store the real-time ticks too so that i don't have to request those again either.