Obviously, you have not paid attention to what is being discussed.
You take part of a sentence and try to apply a response.
READ, all the responses since the beginning of the question. All the help he has been given, and step by step guide lines given, has a response from him is he won't do anything on his computer in fear of screwing up his system, and still asking the same question.
SO, read and use the full message, before you pick out a parcel part, and make a statement.