开云体育

I'm surprised Azon hasn't dropped me as a customer, because I constantly give them feedback about their ridiculously poor packaging.

Ironically, when we order indestructible stuff like bags of bath salts or a bale of rubber bands, THESE ITEMS are properly padded and packed in boxes. But when I order something electronic and fragile, it inevitably comes loose and inside a giant "air box (or a plastic envelope)," where it's free to flop around at the mercy of whatever shipping company and "savage baggage handlers" that can throw it around.

When I bought a recent 11-inch tablet, it was flopping around loosely inside a big air box. I called Azon CS and processed an exchange without ever opening the package. It took FOUR such sequential returns -- with plenty of feedback from me and plenty of commiserating from my overseas CS reps -- before the final tablet was sent properly. I also called the tablet manufacturer to let them know how poorly Azon was treating their customers and their product.

I know life as an Azon packager is probably a living hell...and I HATE to be THAT GUY (and my long-suffering YL hates it even more!), but companies will never change behavior unless they feel the financial pain of doing things badly.

A recent purchase of a 10-MHz OCXO for my home-brew GPSDO was the same, but that took only three circuits...

NEWEGG, a large PC parts retailer had a similar "bad period" of shipping hard drives with improper protection. It straightened itself out after a concerted "bad PR" effort from purchasers and online communities.

In my admittedly limited experience, the companies I deal with that always have perfect shipping hygiene are Tayda and Digikey.

Regards,

Kirk, NT0Z