开云体育

Job Title: HR Coordinator
Job Location: Remote
Job Duration: 1 Months on W2

• About the Team The People Services team sits within the People Strategy & Operations Organization and is responsible for providing a high quality support experience to employees, in close partnership with functions such as HRBP, Total Rewards, Payroll, Recruiting, Compliance, Global Mobility, Leave of Absences and Accommodations, and HR Technology.
• The team also plays a key role in driving efficient operations and maintaining data integrity for the People team as a whole by executing key processes throughout the employee lifecycle (e.g. onboarding, terminations, internal transfers, I-9 verification).

About the Role In this role,

• you’ll provide world-class service to managers, employees, and partners seeking support via the AskHR service desk.
• With a focus on accuracy, efficiency, and compliance, you’ll support the execution of People programs spanning the entire employee lifecycle.
• You’ll also share your observations and contribute ideas to inform ongoing process improvements.
• You're excited about this opportunity because you will... Triage AskHR service desk tickets to determine the best path for resolution, reviewing resources and escalating to a Center of Excellence when appropriate.
• Promptly respond to HR-related inquiries in a professional and courteous manner by delivering thoughtful and timely responses to resolve issues within given Service Level Agreement (SLA).
• Effectively resolve employee inquiries using tools such as Workday for HR transactions, JIRA for ticket tracking, and Confluence as a knowledge base.
• Alert team to issues or trends of significance and provide feedback or ideas for updates to address gaps in process or policy.
• Contribute to the delivery of ***'s employee lifecycle from beginning to end.
• Ensure data accuracy, completeness, and integrity by adhering to best practices.
• Collaborate within the People Ops Enablement team to help build efficient processes and automations to reduce manual transactions. Be an instrumental partner to our *** employees, providing support and inclusion.

We're excited about you because...

• You're able to perform root cause analysis on more complex processes and services You have knowledge of HR process and best practices
• You're proactive in identifying opportunities to enhance the employee experience You're passionate about coordination and cross-functional collaboration You're a team player and able to champion your ideas and others
• You're able to work on issues and improve programs You have excellent written and verbal communication skills You have exceptional attention to detail You are customer-service oriented You have strong time management skills and are self driven

Skills:

• Qualifications Bachelor's degree or higher (or equivalent experience) 1+ years of business experience with exposure to customer support, HR coordination or operations, recruiting coordination or operations, or a support analyst role
• Experience with Workday, Jira, GSuite Project management skills and discipline to organize and prioritize
• Experience in a fast-paced, constantly changing environment

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Kunchit Sevak
HireTalent
135 West 26th Street, Suite 7B
New York, NY 10001
(206) 245-2684
Kunchit@...

kunchit @ hiretalent . com