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VNA-F V2 brand new screen black


 

So i have in front of me a brand new in package/container: a brand new -f v2
All metal housing, protective plastic on screen.
Upon start. Turn on. Screen flashes white then goes dark.
Very faint lines and bars visible.
This is a brand new unit.
I am disinclined to take apart and mess with internals.

Should i return? Warranty?
How good is the company/manufacturer customer service?


 

You might start with stating where you got it from?

On Tue, 11 Mar 2025 at 02:19, alsodanev2 via groups.io <alsodanev2=
[email protected]> wrote:

So i have in front of me a brand new in package/container: a brand new -f
v2
All metal housing, protective plastic on screen.
Upon start. Turn on. Screen flashes white then goes dark.
Very faint lines and bars visible.
This is a brand new unit.
I am disinclined to take apart and mess with internals.

Should i return? Warranty?
How good is the company/manufacturer customer service?







 

I got it from an auction site called nellis auctions. They sell surplus amazon merch.
I have called them and they are will to return my $$ upon return of defective unit. But cannot exchange it for a different one.


 

I would return it. Alternatively check with the manufacturer if your unit
is genuine and that their warranty policy is.

On Tue, 11 Mar 2025 at 23:23, alsodanev2 via groups.io <alsodanev2=
[email protected]> wrote:

I got it from an auction site called nellis auctions. They sell surplus
amazon merch.
I have called them and they are will to return my $$ upon return of
defective unit. But cannot exchange it for a different one.