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Hey.
I ordered on April 6, received in two weeks.
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Ordered March 6, delivered to air transport March 19. Did not arrive yet...
Delivery via DHL, Fedex etc is not supported by the seller, I would order a new one if they did.
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I ordered on April 6, received in two weeks.
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On Fri, Apr 24, 2020 at 11:54 AM, Gabriel Tenma White wrote:
... I got message from the seller that they are frustrated with selling direct. One user for example wrote a negative review saying it didn't arrive only 24 days after buying, while it clearly says on the website that the expected shipping time is 25 to 45 days and probably longer due to covid-19, with a promise to refund or reship if it's not delivered in 60 days. They reply to all messages on time and yet there are reviews saying they don't reply to emails. ...
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Gabriel,
If I was the seller I wouldn't worry about about a few bad reviews over shipping time. Anyone who doesn't expect long times due to the covid-19 epidemic hasn't been reading the news. I've seen the NanoVNA-V2 offered for sale on eBay for $125-140 usd, so the same Tindie offering of $58 usd is a great bargain even if you have to wait over a month to receive it.
I ordered my NanoVNA-V2 when the first production run was offered and it took 45 days to arrive. I've been more than happy with its price to performance since it arrived. The first production run was sold out in a matter of weeks. I also ordered a couple of additional NanoVNA-V2's for my ham club when the second production run was offered for sale on Tindie and don't expect delivery until late May or early June. That's just the way it is with borders being locked down and all the additional customs restrictions in place. Tindie doesn't have a lot of control once the order is filled and the shipment is turned over to their carrier. The second production run sold out faster than the first run and buyers should have already been aware of shipping delays due to covid-19 by then.
My suggestion would be for the seller to set up a S-A-A-2 manufacturer support group on groups.io or facebook to directly address any bugs, suggestions, complaints, firmware or software notifications. That would enable everyone to see in writing that they are responsive, something which private emails doesn't permit.
My second suggestion would be to offer a faster shipping option at a higher price except currently all carriers are experiencing the same delays, especially at the Shanghai transfer point.
- Herb
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Hello, I fully agree. My SAA-V2 is still in transit, but I don't care, as it with today's issues (COVID) sure takes longer. I am sorry to mention another group here, but we already have the /g/NanoVNA-V2/ < /g/NanoVNA-V2/topics> if anyone would like to join us. Cheers *73 de Luís, CT2FZI* *QRV @ 145.300 MHz | **CQ0VMST (VHF REP Monsanto)* <> <>
On Fri, 24 Apr 2020 at 21:05, hwalker <herbwalker2476@...> wrote: On Fri, Apr 24, 2020 at 11:54 AM, Gabriel Tenma White wrote:
... I got message from the seller that they are frustrated with selling
direct. One user for example wrote a negative review saying it didn't
arrive only 24 days after buying, while it clearly says on the website that
the expected shipping time is 25 to 45 days and probably longer due to
covid-19, with a promise to refund or reship if it's not delivered in 60
days. They reply to all messages on time and yet there are reviews saying
they don't reply to emails. ...
==========================================
Gabriel,
If I was the seller I wouldn't worry about about a few bad reviews over
shipping time. Anyone who doesn't expect long times due to the covid-19
epidemic hasn't been reading the news. I've seen the NanoVNA-V2 offered
for sale on eBay for $125-140 usd, so the same Tindie offering of $58 usd
is a great bargain even if you have to wait over a month to receive it.
I ordered my NanoVNA-V2 when the first production run was offered and it
took 45 days to arrive. I've been more than happy with its price to
performance since it arrived. The first production run was sold out in a
matter of weeks. I also ordered a couple of additional NanoVNA-V2's for my
ham club when the second production run was offered for sale on Tindie and
don't expect delivery until late May or early June. That's just the way it
is with borders being locked down and all the additional customs
restrictions in place. Tindie doesn't have a lot of control once the order
is filled and the shipment is turned over to their carrier. The second
production run sold out faster than the first run and buyers should have
already been aware of shipping delays due to covid-19 by then.
My suggestion would be for the seller to set up a S-A-A-2 manufacturer
support group on groups.io or facebook to directly address any bugs,
suggestions, complaints, firmware or software notifications. That would
enable everyone to see in writing that they are responsive, something which
private emails doesn't permit.
My second suggestion would be to offer a faster shipping option at a
higher price except currently all carriers are experiencing the same
delays, especially at the Shanghai transfer point.
- Herb
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On Fri, Apr 24, 2020 at 01:31 PM, CT2FZI wrote: I am sorry to mention another group here, but we already have the /g/NanoVNA-V2/ < /g/NanoVNA-V2/topics> ======================================= Luis, Have you to contacted the HCXQS group and suggested that they link to /g/NanoVNA-V2 from their page for support questions? It would also be helpful if the HCXQS group provided a specific technical support person on your group to help moderate firmware, hardware and software related issues. - Herb
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I will do it right away. Did not do it before, as I didn't want to hijack
anything official...
*73 de Luís, CT2FZI*
*QRV @ 145.300 MHz | **CQ0VMST (VHF REP Monsanto)*
<>
<>
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On Fri, 24 Apr 2020 at 21:49, hwalker <herbwalker2476@...> wrote: On Fri, Apr 24, 2020 at 01:31 PM, CT2FZI wrote:
I am sorry to mention another group here, but we already have the
/g/NanoVNA-V2/ </g/NanoVNA-V2/topics>
=======================================
Luis,
Have you to contacted the HCXQS group and suggested that they link to
/g/NanoVNA-V2 from their
page for support
questions? It would also be helpful if the HCXQS group provided a specific
technical support person on your group to help moderate firmware, hardware
and software related issues.
- Herb
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When you were doing prototype runs what was the price of JLPCB assembly service per board? For ham clubs getting a few boards and soldering a few parts by hand is maybe an interesting proposition. How up to date is the gitlab repo for S-A-A? On Fri, 24 Apr 2020 at 20:54, Gabriel Tenma White <OwOwOwOwO123@...> wrote: I got message from the seller that they are frustrated with selling
direct. One user for example wrote a negative review saying it didn't
arrive only 24 days after buying, while it clearly says on the website that
the expected shipping time is 25 to 45 days and probably longer due to
covid-19, with a promise to refund or reship if it's not delivered in 60
days. They reply to all messages on time and yet there are reviews saying
they don't reply to emails. There are other manufacturers coming to me
about the V2 design, but most of them said they won't sell it at this
price. Oh well, it's a good thing I designed this to be easy to build at
home for hobbyists.
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Hi Gabriel, I can only say they respond in a very correct way to emails. I asked if I could buy another one and get it sent by an express service like DHL or Fedex. Their answer:
The typical total delivery time for ePacket is 30 to 40 days. It may stay in the left origin country state for a few weeks as it goes through customs. If you don’t receive your order within 60 days we can ship another one or give you a refund.
Currently we are unable to ship DHL because our location is outside the coverage area of all major couriers. I will look into it further.
I ordered them March 6, I'll just wait a little longer for my 2 units to arrive. I will write an honest review when I get them.
Op 24-4-2020 om 20:54 schreef Gabriel Tenma White:
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I got message from the seller that they are frustrated with selling direct. One user for example wrote a negative review saying it didn't arrive only 24 days after buying, while it clearly says on the website that the expected shipping time is 25 to 45 days and probably longer due to covid-19, with a promise to refund or reship if it's not delivered in 60 days. They reply to all messages on time and yet there are reviews saying they don't reply to emails. There are other manufacturers coming to me about the V2 design, but most of them said they won't sell it at this price. Oh well, it's a good thing I designed this to be easy to build at home for hobbyists.
If you have already received your V2 I guess you can help them by writing a review.
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Hello Herb and others, We already have official support at the /g/NanoVNA-V2/ group, user *nanov2support *from the HCXQS group. Cheers. *73 de Luís, CT2FZI* *QRV @ 145.300 MHz | **CQ0VMST (VHF REP Monsanto)* <> <>
On Fri, 24 Apr 2020 at 21:49, hwalker <herbwalker2476@...> wrote: On Fri, Apr 24, 2020 at 01:31 PM, CT2FZI wrote:
I am sorry to mention another group here, but we already have the
/g/NanoVNA-V2/ </g/NanoVNA-V2/topics>
=======================================
Luis,
Have you to contacted the HCXQS group and suggested that they link to
/g/NanoVNA-V2 from their
page for support
questions? It would also be helpful if the HCXQS group provided a specific
technical support person on your group to help moderate firmware, hardware
and software related issues.
- Herb
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On Sat, Apr 25, 2020 at 02:54 AM, Gabriel Tenma White wrote:
I got message from the seller that they are frustrated with selling direct.
One user for example wrote a negative review saying it didn't arrive only 24
days after buying, while it clearly says on the website that the expected
shipping time is 25 to 45 days and probably longer due to covid-19, with a
promise to refund or reship if it's not delivered in 60 days. They reply to
all messages on time and yet there are reviews saying they don't reply to
emails. There are other manufacturers coming to me about the V2 design, but
most of them said they won't sell it at this price. Oh well, it's a good thing
I designed this to be easy to build at home for hobbyists.
If you have already received your V2 I guess you can help them by writing a
review.
如果您允许，我们看可以生产低于80美元的4英寸厂-础-础-2.
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On Sat, Apr 25, 2020 at 06:00 AM, <hugen@...> wrote:
If you allow it, we look to produce a 4-inch S-A-A-2 for less than $80.
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Gabriel,
It would be great to have a second source for the S-A-A-2. hugen is a reputable and trustworthy seller. He also knows the in's and out's of manufacturing, distribution and user support in the far east. If it is legally possible, you should give strong consideration to hugen as a second production source.
We know you are currently working on S-A-A-2 firmware support for a 4-inch display. A hugen distributed 4-inch 3 GHz S-A-A-2, in a case with SOLT standards and cables for under $100 would create it's own market.
- Herb
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On Sat, Apr 25, 2020 at 08:05 AM, Gabriel Tenma White wrote:
Yeah sure, just change up the layout a bit, space things out, try to make it look like it's not a verbatim copy ;)
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Gabriel,
I asked hcxqsgroup about a 4" S-A-A-2 and they responded:
"The 4’’ screen version is awaiting firmware support and PCB re design, which may take a few more months."
I understand they are waiting for your 4" firmware support but I wasn't expecting "months" for that to occur. The PCB re-design should only require enlarging the current board to allow mounting holes the plug-in 4" (3.95") display module.
I also asked about my pet peeve of the S-A-A-2 going into "USB Mode" whenever a command is sent to it and requiring power cycling to exit. They responded:
"The exiting USB mode problem is being worked on and should be fixed by next firmware release in a week or so."
So I assume this is something you are currently working on unless hcxqsgroup has taken over some of the firmware and software support. It's not clear to me what the current relationship is between hcxqsgroup and OwOComm regarding software, firmware, and hardware support.
- Herb
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On Sat, Apr 25, 2020 at 09:11 AM, Gabriel Tenma White wrote:
Right now my biggest task on the firmware is adding moonrunes support which a lot of their domestic users are asking for.
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Thanks for clarifying Gabriel. I had to look up "moonrunes" as I'm not familiar with the term. Am I correct in believing that it is to add Japanese characters as a language option?
- Herb
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Awesome, I will see if some of the locals are interested.
Thanks
The PCB+partial PCBA would cost around ~$50 for 2pcs, and only slightly
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more for 5pcs. That will give you a board with one side populated (all the
passives other than the baluns and the FBMH1608 ferrite beads). However it
is a 5x10cm design, and you can fit in another 5x10cm design without
additional PCB cost. Make sure you select the 0.2mm prepreg stackup
(JLC7628).
Usually when I do prototyping runs I will combine many projects onto one
board. If they are only separated by a silk line (no v-cut or long slots)
there is no extra charge).
The commit 39d648 is the "golden" production version.
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On Sat, Apr 25, 2020 at 07:38 AM, hwalker wrote:
A hugen distributed 4-inch 3 GHz S-A-A-2, in a case with SOLT standards and
cables for under $100 would create it's own market.
I'd buy one in a heartbeat!
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Hugen! Go ahead!
Design on max2870, adf 4355
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On Sun, Apr 19, 2020 at 05:55 AM, Holger Müller wrote:
I've figured out, that the USB driver of S-A-A-2 delivers an incompatible hwid for pySerial on Windows. If fixed it in my branch.
====================================================
Holger,
Dislord modified the firmware of the NanoVNA-H4 to allow 201 display points. He also provided a patch to Hardware.py to allow NanoVNA-Saver to grab 201 points per segment.
The S-A-A-2 also is able to collect 201 display points but your NanoVNA-Saver beta branch for the V2 defaults to 101 pts. Can you modify your beta to grab 201 points per segment in NanoVNA-Saver? Collecting 1000 points in five segments @ 201pts/segment is faster than ten segments @ 101pts/segment.
I believe Dislord only had to add datapoints = 201 in the NanaoVNA-H4 class, but the S-A-A-2 looks to be more work. I've only just started testing the waters with Python. Objects, classes and inheritance are at the deep end of my pool.
- Herb
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I order two and it arrives after 2 weeks , I put a good review on tindie . This nanovna-v2 is very valuable , I see they sold out in short time.
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I am still waiting mine. I guess it was my fault because I chose the cheapest mail option.
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CT2FZI
Jim Allyn - N7JA