Thank you Beth! Very helpful suggestions and I¡¯ll see what happens.?
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On Jul 30, 2024, at 10:28?AM, Beth Phillips via groups.io <beth.phillips@...> wrote:
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Hi Bill,
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You can check for blocked senders here: Mail/Settings, click Junk Mail, then click Blocked.
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Have you installed any Apple updates to your computer lately? You may check the Mail/Settings/Junk Mail behavior settings to see if anything there could have changed with a recent update or be affecting spam behavior. Here¡¯s some info on the filter settings. (Make sure to select the appropriate OS version at the top of the page to find info for your specific situation.)
If you are using a third-party mail service such as Gmail, Yahoo, etc. it may be they¡¯ve changed something in how they filter spam that is causing the issue before it even gets to your Apple Mail.
If you have more than one Apple device handling your email (iPhone, iPad, laptop) make sure your settings are the same across devices.
If you also use a third-party mail program such as Outlook for the same email account, it could be something in the Outlook settings is doing the filtering. (I had this happen when I was using Mail on my iPhone and Outlook on my laptop for the same account.)
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My Mom had an issue a few years back where her Apple Mail suddenly started blocking messages sent to her from my home account as spam. I never could find out what was causing it. She only used Mail on her desktop computer, and I could find nothing that showed my address as being blocked in Mail or with her mail service provider. I ended up setting up a filter with her mail service provider to direct all my messages to a specific folder that she could go check which circumvented Apple's Junk folder. Earlier this year I got her a new computer, restored everything from her Time Machine back up, and low and behold, my messages started coming through again and I was able to do away with the filter/folder. So it must have been something in Apple Mail that was doing it, but whatever it was didn't transfer over from the Time Machine backup. It remains one of life¡¯s great mysteries. Hopefully you won¡¯t have to go through all that and it¡¯s something simple like just unblocking the address.
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Beth?
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