I hope that new shoppers don't get the wrong idea....Palstar is, in my opinion the Cadillac of tuners, amps, etc....the LA 1K issues will be solved by them i'm sure...their customer support is unsurpassed and they are nothing at all like? "That three letter company" that we have all come to expect we will have to fix a cold solder joint or remove an extra screw left floating around in the case........Please cut them some slack!