Mel,
I believe you have been using the Text Editor when previewing your Manifests and Switch Lists.? Take a look at the Manifest Print Options window below...
This should allow to view your manifest in the manner as shared in the video.? Note that in the video, on his screen, this box I have highlighted is unchecked.
Try this and then let me know what you find out...
Happy to help, hope it helps,
<Pete Johnson>
