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Locked Re: Java heap error


 

David,

On 4 Aug 2019, at 11:43 AM, David Klemm <davidklemm7511@...> wrote:

Suggestions? Decoder Pro opens and can pull up the roster and then the error occurs. I don¡¯t think the steps matter, I think it is after a minute or so the error. I shut down and restarted the PC and still get the error.
We need two things:
1) Go to the Help->System Console menu item, click Copy to Clipboard and paste that into message for us all to see.**

2) A clearer explanation of what you did than "can pull up the roster". Does this mean that:
a) You simply opened DecoderPro and did nothing.
b) You tried to open a particular roster entry? If so, what decoder brand and model?
c) You did something else? If so, exactly what did you do?

** Alternatively, go to the Help->Locations menu item, click on Open Log Files Location and upload the session.log file to a folder with your name that you create in the Files area of this list and in the Problems Being Worked On folder already there.

Dave in Australia

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