A solution I use when all else fails. And it requires Windows 10. Is to use the snipping tool. It will capture only what's on your screen. But you can enlarge the screen to full size and that does grab a pretty good size image. From snipping tool, you can print and/or save. I use it a lot, for short term. Example: print a coupon without saving. Another example is when you want to save It" as jpg. And if necessary, convert it from jpg to pdf or doc. etc.
Morgan Bilbo, PRR fan
