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My computer: ?2020 iMac, SSD, macOS 13.4:
Go to Notes.app, select a note, click on the share icon and I am offered the choice of Mail, Messages, AirDrop.
Another senior: ?recent model iMac running macOS 13.4: Go to Notes.app, select a note, click on the share icon and she is offered the choice of Messages amd AirDrop…but not Mail!!
Anyone know why this might be?
And before anyone asks, she does indeed use Apple’s Mail.app on her computer.
Also, when we went to the share icon and chose [Edit Extensions] Apple Mail was not among the choices offered.
Bob
———
“ A man sees in the?world what he?carries in his heart.”
— Goethe,?Faust
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Is there a More... option in that dropdown?
Otto
On Tue, 13 Jun 2023 at 17:53, Bob Gerard < rowerbob@...> wrote: My computer: ?2020 iMac, SSD, macOS 13.4:
Go to Notes.app, select a note, click on the share icon and I am offered the choice of Mail, Messages, AirDrop.
Another senior: ?recent model iMac running macOS 13.4: Go to Notes.app, select a note, click on the share icon and she is offered the choice of Messages amd AirDrop…but not Mail!!
Anyone know why this might be?
And before anyone asks, she does indeed use Apple’s Mail.app on her computer.
Also, when we went to the share icon and chose [Edit Extensions] Apple Mail was not among the choices offered.
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On Jun 13, 2023, at 13:55, Otto Nikolaus via groups.io <otto.nikolaus@...> wrote:
Is there a More... option in that dropdown?
Nope; there is not. ?Darndest thing…just do not understand why she can’t email a note from within the Notes.app.
Bob ——— "The noblest of all dogs is the?hot-dog; it feeds the hand that?bites it."?
~ Lawrence J. Peter.
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On Tue, 13 Jun 2023 at 22:59, Bob Gerard < rowerbob@...> wrote:
Nope; there is not.? Darndest thing…just do not understand why she can’t email a note from within the Notes.app.
Assuming a restart made no difference, I can only suggest the old bodge of deleting the app's preferences (plist).
Otto
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On Jun 13, 2023, at 7:03 PM, Otto Nikolaus via < otto.nikolaus@...> wrote:
Assuming a restart made no difference, I can only suggest the old bodge of deleting the app's preferences (plist).
Thanks, Otto. ?I will have her try them.
Bob
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Don’t forget: ?“Good?health is merely the?slowest possible rate?at which one can die."
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Looks like you have to be using iCloud notes to share: ?
I’m thinking that may also mean you have to have an iCloud ?email account set up and synced to iCloud. ?Apple does not specifically say that, but seems it might be worth looking at the mail and iCloud settings. In my Extensions settings, Mail is shown but I can’t select or unselect it, it is just present. ?I do have iCloud mail set up.
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On Jun 13, 2023, at 12:52, Bob Gerard <rowerbob@...> wrote:
My computer: ?2020 iMac, SSD, macOS 13.4:
Go to Notes.app, select a note, click on the share icon and I am offered the choice of Mail, Messages, AirDrop.
Another senior: ?recent model iMac running macOS 13.4: Go to Notes.app, select a note, click on the share icon and she is offered the choice of Messages amd AirDrop…but not Mail!!
Anyone know why this might be?
And before anyone asks, she does indeed use Apple’s Mail.app on her computer.
Also, when we went to the share icon and chose [Edit Extensions] Apple Mail was not among the choices offered.
Bob
———
“ A man sees in the?world what he?carries in his heart.”
— Goethe,?Faust
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On Jun 13, 2023, at 9:52 AM, Bob Gerard <rowerbob@...> wrote:
Go to Notes.app, select a note, click on the share icon and she is offered the choice of Messages amd AirDrop…but not Mail!! Have her try this: Go to a note. Highlight (select) the part of the note that she wants to share. Right-click or Control-click. Choose Share. Choose Mail. Make sure that the note you are trying to share isn’t locked. Have a look at: __________________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Essential But Hard To Find Macintosh Software and Advice __________________________________________________
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On Jun 13, 2023, at 21:03, Mary Ann Niesen <mag314@...> wrote:
I’m thinking that may also mean you have to have an iCloud ?email account set up and synced to iCloud. ?Apple does not specifically say that, but seems it might be worth looking at the mail and iCloud settings. In my Extensions settings, Mail is shown but I can’t select or unselect it, it is just present. ?I do have iCloud mail set up.
Thanks Mary Ann, and Randy too.
I will ask her to attend my Zoom class tomorrow and we will check to see that she has an email account set up and synced to iCloud and check all her iCloud extensions [Side rant: ?I absolutely loathe the new System Setting that replaced System Preferences. ?I can never find anything I am looking for at first glance.]
I tried Randy’s suggestion on my iMac and his way works fine. ?And thanks also Randy to the link to the Apple article on Notes.
Promise to report back if she shows up at tomorrow’s session.
Bob ------ 
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Reporting back as promised.
This did not work; [Mail] was not offered as a choice
Go to a note.
Highlight (select) the part of the note that she wants to share.
Right-click or Control-click.
Choose Share.
Choose Mail.
 We also checked on these settings and everything is set up as it should be. I’m thinking that may also mean you have to have an iCloud ?email account set up and synced to iCloud. ?Apple does not specifically say that, but seems it might be worth looking at the mail and iCloud settings. In my Extensions settings, Mail is shown but I can’t select or unselect it, it is just present. ?I do have iCloud mail set up. However, we did note when she opted for [Collaborate] instead of [Send Copy], a Gmail account was among the choices offered.
Does this suggest anything to anyone?
Bob
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Don’t forget: ?“Good?health is merely the?slowest possible rate?at which one can die."
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Aha! I wonder if Notes doesn’t support sending a copy to third-party email readers. An earlier reply suggested copying the content of a note and pasting it in an email to send a copy.
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On Jun 15, 2023, at 10:16, Bob Gerard <rowerbob@...> wrote:
? Reporting back as promised.
This did not work; [Mail] was not offered as a choice
Go to a note.
Highlight (select) the part of the note that she wants to share.
Right-click or Control-click.
Choose Share.
Choose Mail.
<Screenshot 2023-06-15 at 10.18.18.jpg> We also checked on these settings and everything is set up as it should be. I’m thinking that may also mean you have to have an iCloud ?email account set up and synced to iCloud. ?Apple does not specifically say that, but seems it might be worth looking at the mail and iCloud settings. In my Extensions settings, Mail is shown but I can’t select or unselect it, it is just present. ?I do have iCloud mail set up. However, we did note when she opted for [Collaborate] instead of [Send Copy], a Gmail account was among the choices offered.
<Screenshot 2023-06-15 at 10.18.03.jpg>
Does this suggest anything to anyone?
Bob
_____
Don’t forget: ?“Good?health is merely the?slowest possible rate?at which one can die."
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On Jun 15, 2023, at 13:24, Ben Rosenthal <ben@...> wrote:
Aha! I wonder if Notes doesn’t support sending a copy to third-party email readers. An earlier reply suggested copying the content of a note and pasting it in an email to send a copy.
Yep, copying and pasting in an email would work, but I am trying to get Notes/Share to work as it should work and I just cannot dope out why Apple’s Mail appicon is not offered as a choice for her as it is for everyone else with a Mac.
Bob
———
"We must not?always talk in the?marketplace, of?what happens to us?in the forest.”?
- Hester?Prynne
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What is the Default Email Reader set in Mail?
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On Jun 15, 2023, at 10:32, Bob Gerard <rowerbob@...> wrote:
? On Jun 15, 2023, at 13:24, Ben Rosenthal <ben@...> wrote:
Aha! I wonder if Notes doesn’t support sending a copy to third-party email readers. An earlier reply suggested copying the content of a note and pasting it in an email to send a copy.
Yep, copying and pasting in an email would work, but I am trying to get Notes/Share to work as it should work and I just cannot dope out why Apple’s Mail appicon is not offered as a choice for her as it is for everyone else with a Mac.
Bob
———
"We must not?always talk in the?marketplace, of?what happens to us?in the forest.”?
- Hester?Prynne
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On Jun 15, 2023, at 10:32, Bob Gerard <rowerbob@...> wrote:
Yep, copying and pasting in an email would work, but I am trying to get Notes/Share to work as it should work and I just cannot dope out why Apple’s Mail appicon is not offered as a choice for her as it is for everyone else with a Mac. IIRC, she is using the the latest and greatest macOS, which has had a number of issues in Mail. Sometimes, there are issues or apps that did not upgrade as well as they should. This sounds like a “bleeding edge” issue or bug. Call Apple. This might need a bug report and their attention to help others avoid this. It is their job to “make it work as it should”, not yours. You and our members have covered the regular things, it is time to escalate it.
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On Jun 15, 2023, at 4:57 PM, Brent via < whodo678@...> wrote:
It is their job to “make it work as it should”, not yours. You and our members have covered the regular things, it is time to escalate it.?
It is so rare that, with help from folks on this and other Groups, that I can’t solve problems they raise and it kills me to admit defeat….but that’s what I shall tell her to do.
Bob
_____
Don’t forget: ?“Good?health is merely the?slowest possible rate?at which one can die."
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On Jun 15, 2023, at 10:15 AM, Bob Gerard <rowerbob@...> wrote:
However, we did note when she opted for [Collaborate] instead of [Send Copy], a Gmail account was among the choices offered.
<Screenshot 2023-06-15 at 10.18.03.jpg>
Does this suggest anything to anyone? It’s likely that she has Gmail set up as her default e-mail program. __________________________________________________ Randy B. Singer Co-author of The Macintosh Bible (4th, 5th, and 6th editions) Essential But Hard To Find Macintosh Software and Advice __________________________________________________
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On Jun 15, 2023, at 21:09, Randy B. Singer <randy@...> wrote:
It’s likely that she has Gmail set up as her default e-mail program.
I think you just nailed it! ?Wow, well done. ?Next Tuesday is our next Zoom session; I’ll check and see what she has set up for her default Mail.
Many thanks,
Bob
——
“I have always?depended on the?kindness of?strangers.”
- Blanche?DuBois?A Streetcar?Named Desire
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On Fri, 16 Jun 2023 at 02:12, Bob Gerard < rowerbob@...> wrote: On Jun 15, 2023, at 21:09, Randy B. Singer < randy@...> wrote:
It’s likely that she has Gmail set up as her default e-mail program.
I think you just nailed it!? Wow, well done.? Next Tuesday is our next Zoom session; I’ll check and see what she has set up for her default Mail.
Surely it can’t be that simple, and that it wasn’t checked before?
Otto
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On Jun 16, 2023, at 04:43, Otto Nikolaus via groups.io <otto.nikolaus@...> wrote:
Surely it can’t be that simple, and that it wasn’t checked before?
Full confession: ?I have using Macs since 1996, probably set up the very first one to use Mail.app as the default and never changed it…and therefore forgot that it was even possible to do so. ?
I’ll check on her settings next Tuesday, at a Zoom session, and report back.
Bob? —— I changed all my passwords to <incorrect> so that when I forget, it will tell me my password.
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It is not defeat, it is an alternate solution.?
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On Jun 15, 2023, at 14:04, Bob Gerard <rowerbob@...> wrote:
? On Jun 15, 2023, at 4:57 PM, Brent via < whodo678@...> wrote:
It is their job to “make it work as it should”, not yours. You and our members have covered the regular things, it is time to escalate it.?
It is so rare that, with help from folks on this and other Groups, that I can’t solve problems they raise and it kills me to admit defeat….but that’s what I shall tell her to do.
Bob
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Don’t forget: ?“Good?health is merely the?slowest possible rate?at which one can die."
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Bob Gerard
Ben Rosenthal
Brent