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Sorry, I’ve got nothing I can suggest as a fix, but does the battery app give a charging history? I’d be curious to know how it got down to 6%. I use coconutBattery, which does that, and also does

Does (the real) Google have an address to which to forward phishing E-Mail? I had found them for Apple, Norton and PayPal among others when I had fraudulent EMail posing as them. Thank you, Dick P.S.

That senior with the 2013 MB Pro continues to have problems. I put a new battery in that computer two years ago but he reports that, trying two different chargers, the charging light on the cable is

Yeah, it is always good to verify the basics, first. Especially when troubleshooting a third person, and you have no idea of the knowledge or skill level of the person with the issue. In your case,

Al, Randy, thank you for clearing this up. Brent On my iPhone Xr

Annnnnnnnd, there you go! I just assumed that he had moved it to his Application’s folder. Some folks you simply have to walk every damn step of the way. That’s a good reminder, Randy! Bob

No one is implying this. What some folks refer to as Unix “maintenance scripts”, aren’t now, and never were, routines that “repaired" things. So it’s a bit of misnomer. The “maintenance”

I recommend that EVERY user have an external clone. Having an external clone means that if you run any troubleshooting procedures, software updates, etc., that you won’t end up SOL if things go

This is simply Apple’s security measure telling you to be careful where you get your software from. This alert does not mean that the application is dangerous or that it won’t run on your

<big byte> Superb explanation, Ben. I have cut and pasted it to a TextEdit document and saved it for use when the seniors I help ask me to explain iCloud/iCloud drive. Bob ——— “ A man sees in

The primary purpose of iCloud is keep data in sync among devices. That’s why Apple designed iCloud to operate with your name Apple apps, like Contacts, Calendars, Mail, and Photos. People don’t

Thanks, Ben. But, if the above is correct, it’s passing strange that when I do that - d&d a folder from my Home folder to my iCloud Drive folder, it disappears from my Home folder: a Move. If I

Thanks, Steve! There’s that damned “mirrored” again. What does it really mean? Since, AFAIK, the only way to put things on iCloud drive, short of going to iCloud.com <http://icloud.com/>, is to

Sounds perfectly normal. When you put something in iCloud Drive, you are putting it in a folder on your internal drive and macOS is copying it to Apple’s iCloud server. This file is therefore stored

I have not stored my files on iCloud Drive but I will make a guess. If you put a file directly into an iCloud Drive folder that is being mirrored from your Mac, there is probably an alias made on your

Yes, it does not solve every issue. That is why I said sometimes. I try to solve issues by first trying the easiest, least costly, least possibly damaging action first. In the case of an update,

Not sure what I said that led you to that conclusion. That probably needs a separate conversation which needs to address how macOS in the Apple Silicon era relies on it's Unix roots. Most of those

An article by this title was published yesterday on eclecticlightcompany.com <http://eclecticlightcompany.com/>. Backing up iCloud, iCloud recovery and document versions.

When in doubt, shut down, then start is the better choice. But restart seems to, currently, work as well. Brent On my iPhone Xr

Al, are you implying that OS X and later macOS are moving away from their Unix origins, and so those daily, weekly, monthly routines are less relevant? I am not a machine language guy, so my question