开云体育

John O. Newell wrote:

I'm wondering whether there are any SGC 2020
users on this list,

I have had an SG-2020 for a few years, and it performed well as a
portable both for NVIS and DX use on jungle and mountaineering
expeditions to the Andes. For battery portable use, it was the
lightest weight/lowest receive current HF SSB unit prior to the FT-
817. I recently sold an SG-2020 on eBay. I did so, anticipating a
drop in the exceptionally high resale value of 2020s, due to the
impending release of the FT-817.

SGC didn't provide a wonderful user-friendly ham support feedback
cycle for the SG-2020 probably due to its low profit margin and SGC's
focus, so a peer support network sprung up for mutual support of SGC
products:

That group started much the same as this email list, and eventually
developed through volunteer work, a website with helpful hints and an
archive of modifications and applications. Maybe something like that
will come out of this group eventually.

One can only hope that Yaesu does not follow the same road as SGC in
customer support for the FT-817. They certainly have a larger
business resource base, so that strength will help.

Especially since most of us presently on this group will be the
guinea pigs, we are probably the best resource Yaesu will have for
heading off any major problems before the go into any more (possibly
larger) production cycles.

73---Bonnie KQ6XA

Especially since most of us presently on this group will be the
guinea pigs

Bonnie -- thanks for this (and previous) info. The thing I'm a little
concerned about is whether Yaesu will follow in the path of several of their
product introductions and release a product that's not fully baked. My most
recent Yaesu experience is with the VX-150, which turned out to have a
memory problem. Questioned about it, Yaesu admitted that they had known
about the problem in an EEPROM chip. But they shipped the radios anyway and
never issued any kind of bulletin to dealers or consumers. Am I crazy, or
is that an appalling way to treat your customers and dealers? Anyway, hope
springs eternal!

73
John
KB1FPM

One can only hope that Yaesu does not follow the same road as SGC

in

customer support for the FT-817. They certainly have a larger
business resource base, so that strength will help.

73---Bonnie KQ6XA

One's opinion of a manufacturer is, of course, based on one's own
personal experience. My experience with Yaesu is that they are among
the best. Example. Had an FT-470 handheld that was probably 4 or 5
years old and on at least its 3rd owner. I was having a problem with
intermod - didn't give it a second thought until I spoke to someone
who mentioned that Yaesu might have a fix. I spoke to the service
folks who, indeed had a mod for that radio to improve its
performance. I sent it in - well out of warranty. They fixed it,
some $100 worth of service and parts (filters, crystals - pretty big
deal) and sent it back N/C. Other's I've known with FT-736R
satellite radios have had similar results. Their stuff isn't perfect
but they seem to care. At least they continue to stock parts for
their products when they begin to age which is more than you can say
for Icom. Try to get your IC-290A or IC-490A fixed when the CPU dies.

Ed, N5EM