Re: Problem with Delivery of new Felder K770S
Jeeze Louise! All of this is making me nervous. I am expecting delivery of my K700 in April. This happened to me when I ordered my jointer from Grizzly. It was a logistical nightmare working with them and something I wouldn't expect from Felder. With the price of our Felder toys, we should expect proper freighting. I think it would be in their best interest to do this right. Anyway, I wish you well and hope that the problem is resolved soon.
Ed Cohen? E. Cohen Designs Easthampton,? MA?
Imran, thanks for the NIH reference, I wasn't sure what that was. As for OSB tress maybe they don't really have them or NIH applies in the case. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
On Tue, Jan 4, 2022 at 10:01 PM imranindiana via <imranindiana= [email protected]> wrote: OSB trees, that is a good one, Glen.
For the uninitiated, NIH per urban dictionary means: Not Invented Here? The German art of??any technology, agricultural product, or (medical) scientific work that has not been ivented or produced in Germany,?, or?. Imran ? David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
<35521384466_29aabb891b_c.jpeg>
In contrast, this is how my milling machine was crated:
<28075493167_47cf2d4202_c(1).jpeg>
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Hi Imran,
Strange that the two machines are so different considering the same build year.? At least K1 is identified in your drawing, the four contactors in mine are not identified on any drawing I've seen, plus, they seem to be fitted in a kind of socket thats soldered to the board.? I'd much prefer your wiring design, as its easier follow whats connected to what.? There is even some kind of microcontroller or pic or something on this board, maybe the star/delta timing or phase monitoring by the current transformers is monitored by that... I'm not sure.? ?I think I'll end up building a new S/D starter on a DIN rail with regular contactors and put it into the saw panel and carry on...At the end of the day, its only a motor - all this fancy PCB stuff is a bit overkill....of course I'd be losing the brake.... but as things stand, the brake is no use if it doesn't run in the first place!
Thanks for your information so far Imran
Seamus
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Re: New K700S Delivery Damage to Sliding Table
Agree with above.? Definitely do not sign for it, once you do, it's 100% yours.? Don't let anyone pressure you to sign.? Drivers & Loaders are always in a hurry and waiting there while you unpack your stuff is low on their to do list.? ?I was inspecting my K3 on arrival a few months ago, and as I was inspecting the driver says "looks good to me."? Sometimes you just have to ignore them.
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Re: Problem with Delivery of new Felder K770S
Imran, thanks for the NIH reference, I wasn't sure what that was. As for OSB tress maybe they don't really have them or NIH applies in the case. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
On Tue, Jan 4, 2022 at 10:01 PM imranindiana via <imranindiana= [email protected]> wrote: OSB trees, that is a good one, Glen.
For the uninitiated, NIH per urban dictionary means: Not Invented Here? The German art of??any technology, agricultural product, or (medical) scientific work that has not been ivented or produced in Germany,?, or?. Imran ? David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
<35521384466_29aabb891b_c.jpeg>
In contrast, this is how my milling machine was crated:
<28075493167_47cf2d4202_c(1).jpeg>
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
OSB trees, that is a good one, Glen.
For the uninitiated, NIH per urban dictionary means: The German art of??any technology, agricultural product, or (medical) scientific work that has not been ivented or produced in Germany,?, or?. Imran
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On Jan 5, 2022, at 12:49 AM, Glen Christensen <grchris1966@...> wrote: ? David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
<35521384466_29aabb891b_c.jpeg>
In contrast, this is how my milling machine was crated:
<28075493167_47cf2d4202_c(1).jpeg>
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
When my machines arrived in Sacramento I went down to inspect them the best I could before the rigger picked them up to deliver. Actually I think you suggested that to me back then. They looked fine and when they got to my shop they were all still as the day I saw them In Sac. However I used the rigger that Felder recommended at the time just in case I had problems.
Well Now that I know you have Martin background, would yu be welling to help me spec out a new slider? Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
There was enough damage to the 2x4 scaffold that I could inspect the contents before deciding whether to accept or reject.? Normally I would have rejected it immediately, but I had a rigging crew there for transport to my shop and they suggested digging a bit deeper.? Amazingly there was no damage to anything, so I accepted the shipment. ?
David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
<35521384466_29aabb891b_c.jpeg>
In contrast, this is how my milling machine was crated:
<28075493167_47cf2d4202_c(1).jpeg>
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
There was enough damage to the 2x4 scaffold that I could inspect the contents before deciding whether to accept or reject. ?Normally I would have rejected it immediately, but I had a rigging crew there for transport to my shop and they suggested digging a bit deeper. ?Amazingly there was no damage to anything, so I accepted the shipment. ?
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David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
<35521384466_29aabb891b_c.jpeg>
In contrast, this is how my milling machine was crated:
<28075493167_47cf2d4202_c(1).jpeg>
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
David,
Did you refuse that machine? I can't come up with any reason why Felder wound not spend an extra 200 bucks (Well maybe 400 now) not to wrap them in OSB? The onl logical thing might be the added weight in shipping, but I dont think that is it. Maybe they don't have OSB trees in Austria. Glen
Alpine Moulding and Millwork Inc.
Mail: ?? P.O. Box 486
?????????? Murphys , CA. 95247 Shop: 441 Pennsylvania Gulch Road ????????? Murphys, CA. 95247
????????? 209-540-7501
LIC # 707507
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
In contrast, this is how my milling machine was crated:
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
Well, I totally agree, and have given that feedback to the top management of Felder USA many times. In a market like this, where supply chains are clogged, shipping companies are short staffed, customers are waiting 12 months for their pre-paid orders, etc., you would think crating a machine to ensure no damage through LTL shipment would be pretty high priority. ?But in the battle between NIH and being open to constructive feedback, NIH always wins at Felder. ?I¡¯ve made countless product improvement suggestions to Felder which were not only ignored, but not even acknowledged with ¡°I received your suggestions - please stop." ?In contrast, when Martin wanted to come up with an ¡°entry level¡± sliding table saw, they paid me handsomely to come to Germany to provide input on the various design tradeoffs for the T60. ?I have come to the conclusion that it¡¯s an impenetrable cultural thing with Felder. ?It's a mindset that just doesn't change. ? End of rant.
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On Jan 4, 2022, at 9:10 PM, Jarrett Maxwell < j.a.max7@...> wrote:
David,?
That is insulting to receive your Kappa "crated" like that after spending as much as that machine costs!?
Felder would save money in the long run by properly crating their products up front rather than dealing with warranty and shipping damages on the back end.?
Jarrett
? Instagram: geometric_innovations? That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
In contrast, this is how my milling machine was crated:
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
David,?
That is insulting to receive your Kappa "crated" like that after spending as much as that machine costs!?
Felder would save money in the long run by properly crating their products up front rather than dealing with warranty and shipping damages on the back end.?
Jarrett
? Instagram: geometric_innovations?
That¡¯s painful, but not uncommon.? I would have declined the shipment.? Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment.? For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal.? In my case, nothing inside was damaged. ?
In contrast, this is how my milling machine was crated:
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Re: Problem with Delivery of new Felder K770S
That¡¯s painful, but not uncommon. ?I would have declined the shipment. ?Felder seems to have some aversion to crating their machines and accessories properly for LTL shipment. ?For some strange reason they are in love with 2x4 scaffolding and sheet plastic instead of a proper OSB or plywood crate. ?
Here¡¯s how I found my Kappa 400 at the freight terminal. ?In my case, nothing inside was damaged. ?
In contrast, this is how my milling machine was crated:
toggle quoted message
Show quoted text
So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
<IMG_9587.jpg><IMG_9592.jpg><IMG_9591.jpg>
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Hello again,
My KF is also 2001. It is strange that I do not have a PCB. The only PCB is the brake board. I will attach my schematic but it is not going to match. Felder should be able to provide you with one got your machine.
Unless used in a production environment, your grandkids probably will be using this machine. Felder offers great support and I imagine you can get it running just fine.
Imran
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On Jan 4, 2022, at 6:31 PM, S.Ryan <seamieryan@...> wrote: ?Hi Imran,
Its a 2001 machine, its getting a bit long in the tooth, but was working fine up to recently.
But yes, there is 24vac present across the start switch, and I've replaced that switch block with a new one, but still no dice.
In this saw, the brake circuitry is all on the one main board, so I'm not sure that can be eliminated easily.
I've trawled through the files section, but failed to find anything to help my cause....
I think if I fail to fix this, I'll abandon all that board and electronics and make up my own star/detla starter and use that, though I'd prefer fix it as it stands....
Thanks!
Seamus
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Re: New K700S Delivery Damage to Sliding Table
This thread makes me nervous too. I think my K700S came to Delaware the same time, but I am summonses to pick it up from the trucking terminal. I suspect cannot strip it down or unpack anything before I pick it up.
--
John Hinman
Boise ID
Not a Felder Owner yet - expecting K700S in February and A941 in April 2022
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Re: New K700S Delivery Damage to Sliding Table
I imagine Felder will be right on it, fixing the damage...in nine more months. I'm awaiting delivery of my K3 after 10 months and dread what happened to you. Good luck! JH On Tue, Jan 4, 2022 at 6:33 PM JP Rice via groups.io <jprphotos@...> wrote:
Sorry to hear this, I feel your pain. I would have been on the phone with Felder Logistics while standing at the terminal. I am sure Felder will handle this.
-- John Huelsenbeck Department of Integrative Biology University of California, Berkeley Berkeley, CA 94720 (510) 502-5887 johnh@...
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Re: New K700S Delivery Damage to Sliding Table
Don't accept it is the lesson I learned the hard way. I had the same thing happen and got $800 from felder several months later. I am glad I didn't decline the shipment since I would have to wait even longer for another one. So I now have a functional slider with several blemishes luckily. But it caused a lot of headache dealing with it.
On Tue, Jan 4, 2022, 8:30 PM scottshimmin via <scottshimmin= [email protected]> wrote: So, after 9 months of waiting, my new K700S is delivered to the local shipping terminal.? I went to pick it up today, and found the box with the sliding table had half of the crating missing and looked like it had been dragged around a parking lot somewhere.? I am so disappointed and frustrated.? Has anyone had a similar experience, and if so, how do I go about getting a new sliding table for the saw?? This is my first time receiving a large shipment, and I have no experience dealing with such an issue.? I did mark the carrier form with the damage and was provided an exception number (whatever that is).
  
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Re: New K700S Delivery Damage to Sliding Table
Bummer!?
I hope you didn't take possession of the machine. I recently received a RL160 and FAT500, my Felder rep and logistics were both very explicit that I should completely unpack the machine prior to signing, and at the first hint of any damage I should refuse the delivery. An excerpt from the e-mail from Felder when the shipment left Delaware:
Freight companies are extremely busy and short staffed, so call ahead to schedule your delivery appointment (included service) and on the day of delivery, call again to confirm your arrangements. ?Freight companies are not the most reliable and sometimes they show up unannounced. ??
Taking the time needed to properly inspect your freight is extremely important and your responsibility.?Before signing and taking possession, you MUST remove BOTH layers of plastic (outer shrink wrap and yellow inner) to properly inspect for concealed damage. ?If you see damage, call Lewis at 866-792-5288 x402 or my cell (redacted) and we will direct you accordingly. ?If you're not sure, it's better to refuse delivery so we can hold the freight company responsible and NOT involve you in the claims process. ?If you accept a machine with damage, your full cooperation in the claims process is required. ?Not to scare you, just caution you. ?When handled properly, deliveries are smooth and cosmetic damage we can fix. ? ? ?
--
Tom Gensmer
Heritage Home Renewals, LLC
Minneapolis, MN
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Re: New K700S Delivery Damage to Sliding Table
Sorry to hear this, I feel your pain. I would have been on the phone with Felder Logistics while standing at the terminal. I am sure Felder will handle this.
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Re: Problem with Delivery of new Felder K770S
So sorry to hear about this. Felder should make it right. Based on my experience Felder will eat the cost. Shipping companies suck?
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On Jan 4, 2022, at 7:23 PM, scottshimmin via groups.io <scottshimmin@...> wrote:
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New K700S Delivery Damage to Sliding Table
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Re: Removing Transport Locking Device
I used an awl. Just tap into the side and pry a little. They¡¯ll pop right out.
Steve
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imran
David P. Best
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Tom Gensmer
JP Rice
Joe Jensen