Dear group,
I will try to respond to questions or comments and new ideas as soon as
I can. However, if you have problem that needs urgent attention please
email me directly at: john@... or call me at: 1800-572-0061
toll free.
New ideas or product quality remarks will be forwarded to our factory.
There the R&D department will consider the info as they have for years.
Some times changes come quickly and sometimes they come slowly.
I look forward to hearing from you,
John Hartshorne