I¡¯m at a point in life where customer service/support is a priority. We all see horror stories here on terrible support. I personally have had great phone support from Carl my Felder rep. I¡¯ve also had shockingly good help from SCMI on a 1975 jointer. ?On the other hand a have a friend who has had horrible support k. Canada from both SCMI and Martin. Thoughts?