Always Trucking is the shipping broker.? The issue is really the palletization by Machinery Max.? I paid them extra to palletize.? Traded emails with the one Machinery Max employee who was the only person palletizing machines at the auction location.? I also spoke with him twice about how I needed it palletized.? The reason for all the conversation around palletization, I purchased a Felder F700Z through machinery max last summer and that machine broke through the pallet because there was no blocking under the machine legs.? The Machinery Max employee assured me that he would ensure there was blocking under the feet.? He also told me that because it was just him there was no way it would be done wrong.

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With Always shipping I purchased additional insurance coverage for the full cost of the machine and shipping.? If I were their insurer there is no way I would cover the damage as it was poorly palletized which was not done by the shipper.

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