I had a little war with Felder.? The documentation? for my RL160
said maximum 20 amps.? so that's what my guy installed (scratching
his head).
Then the thing did nothing but blow the circuit
I must have spent? ten hours on the phone with their pro league
Ex used car salesman? Gaslighhter? telling me how it is all my
fault.
So I told them they were coming to NJ? to defend? a suit that I
would file in NJ and not in Delaware deliberately,? so as to
provide me the opportunity to ask the court to reform their
contract and strike their venue selection clause along with my
demand for m payment of the electricians bill for the rewiring
job.? If I got one state to strike that clause that'd open them to
suite in all states.
A couple weeks later I got a check. .
On 12/30/20 4:53 PM, Robert Johnson
wrote:
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With all the recent angst with Felder customer support, I wanted
to report on my initial experience with Harvey.
As many of you know Jack Xo makes the Gyro dust collector and
basic woodworking machines and bought out Bridge City Tools.
I suggested to my wife that a Shark S-12s Universal Overhead Guard
would be great for Christmas.? This was back around Thanksgiving.?
It arrive quickly by UPS, however its double wall hex-cell cored
cardboard box had been totally shredded and basically held
together just with miles of packaging tape.? I never saw a UPS
driver take off so fast after he dropped the 100# load at my front
door.
I tell you all this to report their customer support has been very
good.? After requesting photos of the packaging, they asked if I
needed a replacement of any or all components.? All the parts look
very rugged and apparently survived. Nothing was broken, scratched
or dented.? I have yet to assemble it on my Felder year 2004
K700S, as I was asked by Nancy to wait for Christmas.? I've
received several follow up messages since from Nathan Anderson,
asking if I am making progress on the installation and giving me
assurance they were there to help.? Currently the price is $850
and I think is a good price.? I'll let you all know after I get it
installed and the saw running.
