Re: Joe in New Orleans is selling everything in his shop
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When I received my K915 X-Motion the shipping brackets?had broken loose and the?boom was set free to float around and got all scraped up as well as the pieces it?rubbed against. Felder sent me a tube of touch up paint. I've purchased at least 20 new Grizzly machines and never a shipping crate problem.
So, stuff happens...
Bill B¨¦langer
TJ,? I completely agree.? My Felder KF700SP was well crated but without the shock and tilt sensors.? Prior to the Felder I had a Sawstop ICS and it
was incredibly well packaged with tilt and shock sensors.? Contrast that with Grizz.? Tons of shipping damage with them.? Sounds like they are always good about replacements but it sucks as a customer to eagerly await your machine, possibly take the day off
to be there for delivery and they have it damaged.? I am convinced that some manufacturers decide that cheaper packing and eating some damage is cheaper than packing right.? Maybe MBAs there???
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Sharing my recent shipping story - I just took delivery of my CF531 and was given the spiel by my sales rep about inspecting for shipping damage, etc.
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When the crate arrived, it was in perfect external condition. When I started unloading it, I noticed that one of the cardboard accessory boxes that was chucked (my word for it) into crate had laid against the machine and had rubbed through
the paint. After getting the thing off the pallet and starting to look it over I noticed that the two bolts that hold the riving knife mount onto the lifting mechanism were loose, which caused the belt guard to rub against the motor pulley, again causing paint
damage to the belt guard.
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Whose fault is this? In my opinion, Felder¡¯s. I think my CF531 was inadequately packed ¨C the machine should have been wrapped, and all loose boxes should have been tied down. If I was a shipping company and somebody tried to hit me with
the above claim I would tell them to take a long walk off a short pier. If a machine is fragile, it should be shock mounted on the pallet ¨C not a difficult thing to do. They know what riding on a truck is like, and $20 worth of extra packing material and 10
more minutes would save everybody a lot of hassle.
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RE dropping the crate ¨C there are package force sensors (and tip sensors) that Felder could put on to objectively identify excessive force.
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Felder is taking care of me, so other than being annoyed about a cruddy packing job and some cosmetic damage that will be solved by paint, it¡¯s not the end of the world.
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i insured my saw, $25K for $25. in reality it only works for catostrophic damage because sometimes it is not obvious if crate was dropped with no external damage.
in order to cover oneself smallest amount of detail needs to be noted upon delivery. i failed to do this but not sure if i could have made a claim on the slider box being upside down because right side up was not written on the box.
one of the double 2x skids came off from the bottom so they turned the box over. not sure if the bearing cage broke due to this or not. in my case i did not get to the slider for months on the account of being out of the country.
in hindsight it would be good that besides indicating right side up that all other sides are flat so it is not possible to get under the box.
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I did.? I have not yet shipped something valuable. Seems like I would want a direct truck for but I seems you can¡¯t really insure for damage or if you
do you can¡¯t collect
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Joe,
Did you get the list of what is included with the shaper?
I can photos if you like?
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Joe, hope you are ok.? Can you send me details on the Shaper and what¡¯s included?
All,
I am selling my shop and moving out of my building.? For those of you who don't know I made European style doors and windows, tilt and turn windows and rebate doors with Anuba type hinges and multipoint locking.? My machines did not get a lot of use and the
use they did get was gentle.? I can supply photos and descriptions if anyone has questions. ?
Crating and shipping are extra. ?
I have bought many items listed on the FOG and benefited greatly from the knowledge shared here.? I hope others can benefit from my shop sale by acquiring items at great prices!
I attached the list of sale items. ?
Joe in New Orleans
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Bill Belanger