Donald,
I agree, these pop-ups are not from both McAfee and Norton but some other insidious hacker. Since they are on both Chrome and Edge, I would think they are imbedded in the registry some place.

I am wondering if Malwarebytes and PrivaZer might be able to find and eliminate them. I have both of these and are not plagued by these popups.

wings515

On Saturday, April 12, 2025 at 02:59:42 PM EDT, Donald H Locker via groups.io <dhlocker@...> wrote:

I'd be strongly suspecting that these popups are not, in fact, from McAfee or Norton. McAfee has a fairly good page on spotting and eliminating fake popups:

In particular note that if setting the browser to block popups from the claimed site is not working, that is another indication that the popup did not originate with that site. (I can't tell you, off the top of my head how to identify the actual source site for popups; sorry.)

Disclaimer - I haven't use Windoze for at least five years, so my experience is quite dated.

Donald.

On 4/12/25 11:56, Dan Kahn via groups.io wrote:

I just linked in to the user PC with TeamViewer.? There are no URL's listed under the Allowed links to remove as per the YouTube video.

I also did a search to see if either Norton or McAfee was downloaded and they were not.

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I had the user download Gaurdio or something like that and even though it stated "Free" it was only free after entering the Credit card info.? I was not going to have the user do this without knowing if this app really worked.

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Additionally the user mentioned he has other friends with this same problem.

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On going investigation.

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Thanks,

wings515