That doesn't sound right, Claire.? As it's brand new, I would take it up with Humanware, if that's where it was bought.? I found them very helpful when I had a problem.
Ted
On 21/02/2025 17:37, claire amoroso via groups.io wrote:
Hi?
Maybe early days, have just received a Victor Stream 3 which I got with some early birthday money.
I am getting used to the changes both in hardware and software. However, I am getting a lot of crackling when turning the device on, connecting to WiFi or deleting files, turning the device off...
Have others encountered this as well? Seems strange for a new device.?
I have tried different headphones and updated to the latest software.