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Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working

[email protected] All Messages By This Member #247925 Hello, Has anyone had any issues with an HP Spectre running Windows 11 not being able to see USB Devices (specifically a CP4) in Toolbox Device Discovery? Ethernet works fine. I have an older Spectre running Windows 10 and it works fine. ???? Thanks, Rich
Lincoln King-Cliby All Messages By This Member #247930 开云体育 Did you install the NDIS drivers when installing Toolbox (not sure about Windows 11 but in Windows 10 it’s one of 2-4 random popups outside of the Toolbox installer while Toolbox is installing? ? The 4-series processors USB appears as a network card (with a 169.x.x.x link local address) but require the driver. If you open device manager do you have an “unidentified device” that pops up when the processor is connected and goes away when the processor is disconnected? ? Lincoln ? -- Lincoln King-Cliby, CTS, DMC-E-4K/T/D Commercial Market Director Sr. Systems Architect \| Crestron Certified Master Programmer (Diamond) ControlWorks Consulting, LLC Direct: (+1)440.771.4807 \| Cleveland: (+1)440.449.1100? \| Boston: (+1)508.695.0188 \| DC: (+1)202.381.9070? \| Fax: (+1)440.449.1106 Crestron Services Provider \| Biamp Authorized Independent Programmers \| Extron Qualified Independent Programmer ? toggle quoted message Show quoted text From: [email protected] [mailto:[email protected]] On Behalf Of rich@... Sent: Sunday, October 23, 2022 12:31 PM To: [email protected] Subject: [crestron] Windows 11 HP Laptop/ USB Toolbox Device Discovery Not Working ? Hello, Has anyone had any issues with an HP Spectre running Windows 11 not being able to see USB Devices (specifically a CP4) in Toolbox Device Discovery? Ethernet works fine. I have an older Spectre running Windows 10 and it works fine. ???? Thanks, Rich
Steve Kuehn All Messages By This Member #247932 Similar to what Lincoln described, I have had issue with my laptop capturing the CP4 USB interface and trying to use it as an Ethernet port (I am running a Linux host).? That keeps toolbox in my Windows VM from seeing the USB port.? I have to go into my network adapter settings and disconnect from the bogus Ethernet adapter.? After I do that, my Windows VM can see the CP4 and toolbox can see and use the CP4 USB interface.? You might check your Windows network adapters and make sure it is not trying to use the CP4 as an Ethernet connection.

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