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TPMC 8x hard button stiff


 

The Select button (middle button of the direction pad) on my TPMC 8x is
very stiff and doesn't push in. If I wiggle it around it will loosen up
and I can use it but after I stop using the remote for a few hours it
stiffens up again. Is there anything I can use to try and permanently
loosen it up without damaging the remote? I got it off Ebay (very cheap)
so I don't have any official options, just some home based fixes.

Thanks.


 

Are you sure this isn't being caused by a swollen battery? Try removing the battery and see if the buttons feel normal.

--- In Crestron@..., ktrdsl23 <ktrdsl23@...> wrote:

The Select button (middle button of the direction pad) on my TPMC 8x is
very stiff and doesn't push in. If I wiggle it around it will loosen up
and I can use it but after I stop using the remote for a few hours it
stiffens up again. Is there anything I can use to try and permanently
loosen it up without damaging the remote? I got it off Ebay (very cheap)
so I don't have any official options, just some home based fixes.

Thanks.


[Non-text portions of this message have been removed]


 

--- On Friday, March 30, 2012 at 12:34 AM, ktrdsl23 wrote:

The Select button (middle button of the direction pad) on my TPMC 8x is
very stiff and doesn't push in. If I wiggle it around it will loosen up and
I can use it but after I stop using the remote for a few hours it stiffens
up again. Is there anything I can use to try and permanently loosen it up
without damaging the remote?
It sounds like the button area needs to be cleaned, inside the panel. It could
also be the very common "swollen battery" issue, as someone else mentioned.


I got it off Ebay (very cheap) so I don't have any official options, just some
home based fixes.

The "official" option is to send it to Crestron for repair, which *ANY* Crestron
dealer can do for you. Not that they will, but they can :-) I'd try calling a
couple of dealers in your area, to see if they'll help.


 

I thought the swollen battery only affected the 4 buttons across the bottom?
I took the battery out of mine and Velcro'd it to the base, essentially
making it a tabletop model. J





From: Crestron@... [mailto:Crestron@...] On Behalf
Of Tony Golden
Sent: Friday, March 30, 2012 6:28 AM
To: Crestron@...
Subject: RE: [Crestron] TPMC 8x hard button stiff





--- On Friday, March 30, 2012 at 12:34 AM, ktrdsl23 wrote:

The Select button (middle button of the direction pad) on my TPMC 8x is
very stiff and doesn't push in. If I wiggle it around it will loosen up
and
I can use it but after I stop using the remote for a few hours it stiffens
up again. Is there anything I can use to try and permanently loosen it up
without damaging the remote?
It sounds like the button area needs to be cleaned, inside the panel. It
could
also be the very common "swollen battery" issue, as someone else mentioned.

I got it off Ebay (very cheap) so I don't have any official options, just
some
home based fixes.

The "official" option is to send it to Crestron for repair, which *ANY*
Crestron
dealer can do for you. Not that they will, but they can :-) I'd try calling
a
couple of dealers in your area, to see if they'll help.


 

--- In Crestron@..., "Jonny" <ComeAlive@...> wrote:

I thought the swollen battery only affected the 4 buttons across the bottom?
I took the battery out of mine and Velcro'd it to the base, essentially
making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are right. At least, that's all I've ever seen it affect.


 

That's all I've ever seen it affect too, but it was worth looking into.

It really sounds like the contacts or circuit board are dirty, since they work
for a while before getting "stuck" again.

--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@...> wrote:

I thought the swollen battery only affected the 4 buttons across the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are
right. At least, that's all I've ever seen it affect.


 

I've been away from home this weekend but should be able to take a look
tomorrow or Tuesday and I'll report back. It sounds like if it is a
battery problem that it will stop being stiff after taking out the
battery? This controller has both an internal battery and the external
extended battery so I guess I need to remove both.

Does anybody have a link where I can read more about this "swollen" battery
issue? Is that common from all batteries or just the cheap generic ones
sold through ebay?

On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote:

**


That's all I've ever seen it affect too, but it was worth looking into.

It really sounds like the contacts or circuit board are dirty, since they
work
for a while before getting "stuck" again.


--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@...> wrote:

I thought the swollen battery only affected the 4 buttons across the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are
right. At least, that's all I've ever seen it affect.


 

This happens with all of the 8x batteries after a while. Just like most rechargeable batteries, they technically should be taken off the charger once they are fully charged, and not charged again until they are low. Keeping them on a constant charge causes the swelling issue.

--- In Crestron@..., ktrdsl23 <ktrdsl23@...> wrote:

I've been away from home this weekend but should be able to take a look
tomorrow or Tuesday and I'll report back. It sounds like if it is a
battery problem that it will stop being stiff after taking out the
battery? This controller has both an internal battery and the external
extended battery so I guess I need to remove both.

Does anybody have a link where I can read more about this "swollen" battery
issue? Is that common from all batteries or just the cheap generic ones
sold through ebay?

On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote:

**


That's all I've ever seen it affect too, but it was worth looking into.

It really sounds like the contacts or circuit board are dirty, since they
work
for a while before getting "stuck" again.


--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@> wrote:

I thought the swollen battery only affected the 4 buttons across the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are
right. At least, that's all I've ever seen it affect.


[Non-text portions of this message have been removed]


 

It didn't appear to be an issue with the battery. I'm wondering if I just
drip a little bit of WD-40 into the cracks around the button if that would
clean up the area without doing any damage to the controller itself.
Anybody have a better suggestion?

I'm not really all that interested in trying to contact a dealer as the
cost of the controller itself was probably less than it would be to work
with somebody to try and get it fixed.

On Sun, Apr 1, 2012 at 7:03 PM, northeast_marcus
<northeastmarcus@...>wrote:

**


This happens with all of the 8x batteries after a while. Just like most
rechargeable batteries, they technically should be taken off the charger
once they are fully charged, and not charged again until they are low.
Keeping them on a constant charge causes the swelling issue.


--- In Crestron@..., ktrdsl23 <ktrdsl23@...> wrote:

I've been away from home this weekend but should be able to take a look
tomorrow or Tuesday and I'll report back. It sounds like if it is a
battery problem that it will stop being stiff after taking out the
battery? This controller has both an internal battery and the external
extended battery so I guess I need to remove both.

Does anybody have a link where I can read more about this "swollen"
battery
issue? Is that common from all batteries or just the cheap generic ones
sold through ebay?

On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote:

**


That's all I've ever seen it affect too, but it was worth looking into.

It really sounds like the contacts or circuit board are dirty, since
they
work
for a while before getting "stuck" again.


--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@> wrote:

I thought the swollen battery only affected the 4 buttons across
the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you
are
right. At least, that's all I've ever seen it affect.





[Non-text portions of this message have been removed]


 

WD-40 is likely to damage the plastic. It needs to be non petroleum based.
Sorry I don't have any more than this. I'm not sure what you should use
just not something that might melt the plastic.

On Mon, Apr 2, 2012 at 6:14 PM, ktrdsl23 <ktrdsl23@...> wrote:

It didn't appear to be an issue with the battery. I'm wondering if I just
drip a little bit of WD-40 into the cracks around the button if that would
clean up the area without doing any damage to the controller itself.
Anybody have a better suggestion?

I'm not really all that interested in trying to contact a dealer as the
cost of the controller itself was probably less than it would be to work
with somebody to try and get it fixed.

On Sun, Apr 1, 2012 at 7:03 PM, northeast_marcus
<northeastmarcus@...>wrote:

**


This happens with all of the 8x batteries after a while. Just like most
rechargeable batteries, they technically should be taken off the charger
once they are fully charged, and not charged again until they are low.
Keeping them on a constant charge causes the swelling issue.


--- In Crestron@..., ktrdsl23 <ktrdsl23@...> wrote:

I've been away from home this weekend but should be able to take a look
tomorrow or Tuesday and I'll report back. It sounds like if it is a
battery problem that it will stop being stiff after taking out the
battery? This controller has both an internal battery and the external
extended battery so I guess I need to remove both.

Does anybody have a link where I can read more about this "swollen"
battery
issue? Is that common from all batteries or just the cheap generic ones
sold through ebay?

On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote:

**


That's all I've ever seen it affect too, but it was worth looking
into.

It really sounds like the contacts or circuit board are dirty, since
they
work
for a while before getting "stuck" again.


--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@> wrote:

I thought the swollen battery only affected the 4 buttons across
the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes,
you
are
right. At least, that's all I've ever seen it affect.









------------------------------------




Check out the Files area for useful modules, documents, and drivers.

A contact list of Crestron dealers and programmers can be found in the
Database area.
Yahoo!
Groups Links




 

WD-40 will degrade the plastic. I would remove the battery, wet a q-tip with rubbing alcohol and use that. If you feel you need more fluid have some rice in a cloth bag handy and press that up against the buttons after wetting. That will pull the moisture out right away.

I used this same process to restore my brand new HP HDX18 laptop that got an entire cup of black coffee spilled down the keyboard at masters in 2011 lol. Some of you might remember that moment....

That laptop is still running strong today!

-Neil Dorin

On 2012-04-02, at 4:14 PM, ktrdsl23 <ktrdsl23@...> wrote:

It didn't appear to be an issue with the battery. I'm wondering if I just
drip a little bit of WD-40 into the cracks around the button if that would
clean up the area without doing any damage to the controller itself.
Anybody have a better suggestion?

I'm not really all that interested in trying to contact a dealer as the
cost of the controller itself was probably less than it would be to work
with somebody to try and get it fixed.

On Sun, Apr 1, 2012 at 7:03 PM, northeast_marcus
<northeastmarcus@...>wrote:

**


This happens with all of the 8x batteries after a while. Just like most
rechargeable batteries, they technically should be taken off the charger
once they are fully charged, and not charged again until they are low.
Keeping them on a constant charge causes the swelling issue.


--- In Crestron@..., ktrdsl23 <ktrdsl23@...> wrote:

I've been away from home this weekend but should be able to take a look
tomorrow or Tuesday and I'll report back. It sounds like if it is a
battery problem that it will stop being stiff after taking out the
battery? This controller has both an internal battery and the external
extended battery so I guess I need to remove both.

Does anybody have a link where I can read more about this "swollen"
battery
issue? Is that common from all batteries or just the cheap generic ones
sold through ebay?

On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote:

**


That's all I've ever seen it affect too, but it was worth looking into.

It really sounds like the contacts or circuit board are dirty, since
they
work
for a while before getting "stuck" again.


--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:

--- In Crestron@..., "Jonny" <ComeAlive@> wrote:

I thought the swollen battery only affected the 4 buttons across
the
bottom?
I took the battery out of mine and Velcro'd it to the base,
essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you
are
right. At least, that's all I've ever seen it affect.


[Non-text portions of this message have been removed]


[Non-text portions of this message have been removed]



------------------------------------



Check out the Files area for useful modules, documents, and drivers.

A contact list of Crestron dealers and programmers can be found in the Database area.
Yahoo! Groups Links