Completely agree there Thorsten. Best Practice is to have a clear scope in place, otherwise there will be no end in sight.

Everything is a change order.

Hello guys, I'm a freelance programmer for over a year now. How do you deal with a client who keeps sending the mock-up touchpanel sign-off document everytime with new changes?

?

Also how do you go about after you are contacted by the customer. I mean what's your whole process like? I'm not too experienced. In a year I might have done about 3-4 small projects.