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NVX to AVR woes


 

I have a NVX-363 feeding a Arcam AVR to Sony Display via AVPRO EDGE Balun.? All my local source display fine.? But distro source don't display at all.? I can see the 363 is getting the stream, just not through the AVR.? I currently have the 363 scaling to 1080P with hopes that might fix it.? Any thoughts or experiences?


 

Typically we use dedicated NVX per endpoint. One for TV, one for AVR/Processor, so that we dont have to deal?with any HDMI Extender issues. However we've done plenty of systems where the NVX sits right at the AVR, HDMI Directly from AVR to a local TV and have had no issues. Can you bring a TV locally to the AVR and bypass using the AVPro Edge extender? When you said you see the 363 getting the stream, you are referring to the live preview window? In my experience if the Preview window is working correctly and you still dont have video, it's an issue with AVR/Extender.?


On Thu, Mar 23, 2023 at 7:30?AM John Gabler <ComeAlive@...> wrote:
I have a NVX-363 feeding a Arcam AVR to Sony Display via AVPRO EDGE Balun.? All my local source display fine.? But distro source don't display at all.? I can see the 363 is getting the stream, just not through the AVR.? I currently have the 363 scaling to 1080P with hopes that might fix it.? Any thoughts or experiences?


 

Are you getting audio from the AVR, just no video to the display? or are you not even getting audio?

+1 for Mike's idea of a local display and also checking the preview...


 

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You might try sending the 363 output directly through the extender, bypassing AVR, as another step in isolating the roadblock.

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From: <[email protected]> on behalf of John Gabler <ComeAlive@...>
Reply-To: <[email protected]>
Date: Thursday, March 23, 2023 at 7:30 AM
To: <[email protected]>
Subject: [crestron] NVX to AVR woes

?

I have a NVX-363 feeding a Arcam AVR to Sony Display via AVPRO EDGE Balun.? All my local source display fine.? But distro source don't display at all.? I can see the 363 is getting the stream, just not through the AVR.? I currently have the 363 scaling to 1080P with hopes that might fix it.? Any thoughts or experiences?


 
Edited

You may want to try an EDID minder between the NVX and the AVR, that has solved similar past situations I have been involved with. (But certainly go through the troubleshooting steps to see if the stream is ending at the AVR or if it is somewhere else down the line.)


 

I had this happen a few times over the past few months. Some had NVX others didn't. We found by replacing the balun it fixed our issues. I can't remember what balun we were using, but I think it was the AC-EX70-UHD-kit. I will try to verify on Monday as we have a few sitting on the shelf now that we removed them. We replaced them with the AC-EX70-444-kit and it worked.