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Getting an Xpanel to run on a Mac using Parallels


Heather Baiman
 

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We do several Savant projects where Crestron may be the HVAC or Video (DM/NVX) system. It seems every time I make an Xpanel for our techs to use to test the Crestron side, they can't get it to load on their damn MACs.? Pretty sure they all use Parallels and I make the Xpanel so that it runs off the Crestron processor.

?

What's the trick to getting it to run on either the MAC side or Windows side?

?

Presently the tech is telling me that, "...XPanel just keeps saying Loading Interface."

?

I can run it here from my desk with no issue, using real Windows.

?


 

If by "the XPanel runs off the Crestron processor", you mean it's a web X-Panel
instead of an exe, then I'd say that's the problem.

I always use exe X-Panels because of all the issues the browser panels seem to
have - network issues, browser issues, security issues, OS issues, etc. An exe
is "self-contained" and much less troublesome. The only issue I've seen with
Macs, is the actual Adobe Air installation which is a little more complicated
than doing it on Windows.

I won't comment on the use of Savant... :-)

--- On Wednesday, July 25, 2018 at 9:06 AM, Heather Baiman wrote:

We do several Savant projects where Crestron may be the HVAC or Video (DM/NVX)
system. It seems every time I make an Xpanel for our techs to use to test the
Crestron side, they can't get it to load on their damn MACs.? Pretty sure they
all use Parallels and I make the Xpanel so that it runs off the Crestron
processor.

What's the trick to getting it to run on either the MAC side or Windows side?

Presently the tech is telling me that, "...XPanel just keeps saying Loading
Interface."

I can run it here from my desk with no issue, using real Windows.


 

I think it needs to be windows side.

Could be network settings (device-network) for the VM in parallels, I usually use bridged-default adapter unless I am doing VPN then I have to use shared. ?Funny, shared works sometimes locally and sometimes not. ?Bridged always works locally.

IE or edge? ?

Can they connect to the processor with toolbox?



From: <Crestron@...> on behalf of "Heather Baiman heather@... [Crestron]" <Crestron@...>
Reply-To: <Crestron@...>
Date: Wednesday, July 25, 2018 at 6:05 AM
To: "Crestron@..." <Crestron@...>
Subject: [Crestron] Getting an Xpanel to run on a Mac using Parallels

?

We do several Savant projects where Crestron may be the HVAC or Video (DM/NVX) system. It seems every time I make an Xpanel for our techs to use to test the Crestron side, they can't get it to load on their damn MACs.? Pretty sure they all use Parallels and I make the Xpanel so that it runs off the Crestron processor.

?

What's the trick to getting it to run on either the MAC side or Windows side?

?

Presently the tech is telling me that, "...XPanel just keeps saying Loading Interface."

?

I can run it here from my desk with no issue, using real Windows.

?


 

I run XPanels all the time on Mac thru Parallels 12. I just install the XPanel like you would on a regular PC. I usually run it under Shared Network.

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Joshua A. Bloom
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On Jul 25, 2018, at 2:17 PM, Kol Johnson kol.mstc@...<mailto:kol.mstc@...> [Crestron] <Crestron@...<mailto:Crestron@...>> wrote:



I think it needs to be windows side.

Could be network settings (device-network) for the VM in parallels, I usually use bridged-default adapter unless I am doing VPN then I have to use shared. Funny, shared works sometimes locally and sometimes not. Bridged always works locally.

IE or edge?

Can they connect to the processor with toolbox?



From: <Crestron@...<mailto:Crestron@...>> on behalf of "Heather Baiman heather@...<mailto:heather@...> [Crestron]" <Crestron@...<mailto:Crestron@...>>
Reply-To: <Crestron@...<mailto:Crestron@...>>
Date: Wednesday, July 25, 2018 at 6:05 AM
To: "Crestron@...<mailto:Crestron@...>" <Crestron@...<mailto:Crestron@...>>
Subject: [Crestron] Getting an Xpanel to run on a Mac using Parallels


We do several Savant projects where Crestron may be the HVAC or Video (DM/NVX) system. It seems every time I make an Xpanel for our techs to use to test the Crestron side, they can't get it to load on their damn MACs. Pretty sure they all use Parallels and I make the Xpanel so that it runs off the Crestron processor.

What's the trick to getting it to run on either the MAC side or Windows side?

Presently the tech is telling me that, "...XPanel just keeps saying Loading Interface."

I can run it here from my desk with no issue, using real Windows.


 

I have absolutely no problems running an XPanel stand alone, neither in Win10 from VMware Fusion nor in macOS. Same with XPanel Web in FFX. At the same time.
?
Sorry, it says "XPanel Web on Device" in those two windows that are actually NOT hosted on the device but stand-alone. It misses it on the actual Web Panel, though.

Key is to install the Adobe Air framework properly everywhere.


 

Which browser do they use?
Can they load