Folks? -?
I have a DMPS3-300-C that is way out of warranty and it has gone sideways. I suspect the SD Card Image is bad. How would one go about getting the image?

Best regards
AV Programmer
End of Line

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In other series 3 processor that I have encounter with bad SD cards, the symptom have been very long boot times or failure to boot completely.? In another case, the program occasionally gets erased particularly after a power failure

Before I would go off and replace the SD card, I would try the following:

1) Replaced the power supply.? Even though the power LED will light up, it doesn't mean the power supply is good.? I've seen a number of cases where this will correct a misbehaving processor.

2) Check the voltage of the internal back up battery.? I found that if I remove the CRxxxx battery in my CP3 without power, the first boot afterwards took a very very long time and a number of settings got erased.? A general rule of thumb is if the CRxxxx battery is less than 3.0VDC, it should be replaced.

3) If you can get the processor to boot enough to a open a console window, try doing an initialize/restore.? In many cases that will get the SD card working -- at least temporarily.

For client units, I generally send them to Crestron for repair? or next time I will try to get a new SD card from Crestron.? For units I own, I generally copy the image over to a new SD card.? Best to get a high endurance flash card although they can be hard to come by and they need to be the right type.? There are some reports that if you call Crestron, you can have them send you a new SD card -- that would be the easiest way to do it.

So the front panel will not work. Only when I access the rear USB and restore and initialize does the front panel say "Rebooting". It just hangs after that. I can access the entire console from the rear USB but not the front.

If I had an image for this, I could start fresh with a new 4GB SD Card.

Thoughts?
AV_Programmer

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