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CCD Samsung QLED can't connect


 

1st time using CCD on a display
keep getting
00:00:46.516? ? ? ? 044-07:55:22.411 ( 1) [Info? ?] CORD | QLED? Series? ? ? : Sending command 'GetAccessToken' to transport
00:00:47.734? ? ? ? 044-07:55:23.624 ( 1) [Debug? ] TSPT | HttpTransport? ? ?: Connection failed, error code: UNKNOWN_ERROR, connection failure elapsed milliseconds: 31,993.

i get DriveLoaded, but connect fails
display is wifi
macaddr is correct & sending into attribute 4 before connect

display has both IP controls enabled


 

From my experience, Samsung IP control, ESPECIALLY if using Wi-Fi, is unreliable and should be avoided.

I can't tell if those messages are coming from the processor's Error Log, or the CCD module's Log output. The latter usually contains important clues when it's not working. I always give it a real signal name and connect it to an MSP, so I can watch it in Debugger.

Also, some Samsung TVs use port 1515, and others use 1516. Although the .dat file will specify the port to use, if your exact TV model isn't listed in its list of supported models, it could be different.

--- On Monday, June 5, 2023 at 9:58 AM, mark kaye wrote:

1st time using CCD on a display
keep getting
00:00:46.516 044-07:55:22.411 ( 1) [Info ] CORD | QLED Series :
Sending command 'GetAccessToken' to transport
00:00:47.734 044-07:55:23.624 ( 1) [Debug ] TSPT | HttpTransport :
Connection failed, error code: UNKNOWN_ERROR, connection failure elapsed
milliseconds: 31,993.

i get DriveLoaded, but connect fails
display is wifi
macaddr is correct & sending into attribute 4 before connect

display has both IP controls enabled


 

1515 is the port in the dat file
i see the error in debugger & processors error log


 

Does this happen to be VC4?


 

no, CP3


 

I second what Tony said and I avoid it at all costs. Not sure if this unit is the same but you may have to use the manufacturer's remote and accept an on-screen popup to allow a connection and in turn provide a token for communication. If you miss it or don't accept it would fail connection.


 

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The CCD should request a new token if it gets an invalid response. You should see it display it again. If it isn¡¯t the handler for the token is in the json that defines the driver and can be edited as needed.

Cheers

Natalie

On Jun 6, 2023, at 5:40 PM, Alex Teague <alext@...> wrote:

?I second what Tony said and I avoid it at all costs. Not sure if this unit is the same but you may have to use the manufacturer's remote and accept an on-screen popup to allow a connection and in turn provide a token for communication. If you miss it or don't accept it would fail connection.


 

The ccd driver documentation should specifically mention that wireless control is. It supported exactly because the control is too slow and unreliable. At no time ever use the wireless connection for a Samsung IP driver.

Cheers

Natalie

On Jun 5, 2023, at 11:06 AM, Tony Golden <mrgolden@...> wrote:

?From my experience, Samsung IP control, ESPECIALLY if using Wi-Fi, is unreliable and should be avoided.

I can't tell if those messages are coming from the processor's Error Log, or the CCD module's Log output. The latter usually contains important clues when it's not working. I always give it a real signal name and connect it to an MSP, so I can watch it in Debugger.

Also, some Samsung TVs use port 1515, and others use 1516. Although the .dat file will specify the port to use, if your exact TV model isn't listed in its list of supported models, it could be different.


--- On Monday, June 5, 2023 at 9:58 AM, mark kaye wrote:

1st time using CCD on a display
keep getting
00:00:46.516 044-07:55:22.411 ( 1) [Info ] CORD | QLED Series :
Sending command 'GetAccessToken' to transport
00:00:47.734 044-07:55:23.624 ( 1) [Debug ] TSPT | HttpTransport :
Connection failed, error code: UNKNOWN_ERROR, connection failure elapsed
milliseconds: 31,993.

i get DriveLoaded, but connect fails
display is wifi
macaddr is correct & sending into attribute 4 before connect

display has both IP controls enabled





 

i have asked to have it hardwired
i also notice that he QN90 is not on the list in the CCD driver file
i hope it isn't different than all the other QLEDs
the popup has never appeared


 

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The protocol is backwards compatible. There might be new things but the old tends to still work. The inputs might not align. Find the driver that has the same set of inputs.

Also keep in mind that the display uses wol for power. Grab the MAC address for the Ethernet port not the wireless amax address and provide that to the correct user attribute string value following the documented format.

Cheers

Natalie

On Jun 7, 2023, at 9:20 AM, mark kaye <markkaye@...> wrote:

?i have asked to have it hardwired
i also notice that he QN90 is not on the list in the CCD driver file
i hope it isn't different than all the other QLEDs
the popup has never appeared


 

I believe you have to go into the settings menu and allow 3rd party control to get the pop-up.


On Wed, Jun 7, 2023, 11:53 AM Natalie Jackman <natalie.noel.jackman@...> wrote:
The protocol is backwards compatible. There might be new things but the old tends to still work. The inputs might not align. Find the driver that has the same set of inputs.

Also keep in mind that the display uses wol for power. Grab the MAC address for the Ethernet port not the wireless amax address and provide that to the correct user attribute string value following the documented format.

Cheers

Natalie

On Jun 7, 2023, at 9:20 AM, mark kaye <markkaye@...> wrote:

?i have asked to have it hardwired
i also notice that he QN90 is not on the list in the CCD driver file
i hope it isn't different than all the other QLEDs
the popup has never appeared


 

¿ªÔÆÌåÓý

Use 7zip to open the archive and open the day in notepad++. Look for the user attributes and follow them. Alternatively you can set the program to load the driver and send the user attributes to serial joins and send them to a msp. Then in toolbox read the strings.

It will tell you per display what needs to be done to connect.

Cheers

Natalie

On Jun 7, 2023, at 4:25 PM, Steve Adams <steveadams172@...> wrote:

?
I believe you have to go into the settings menu and allow 3rd party control to get the pop-up.

On Wed, Jun 7, 2023, 11:53 AM Natalie Jackman <natalie.noel.jackman@...> wrote:
The protocol is backwards compatible. There might be new things but the old tends to still work. The inputs might not align. Find the driver that has the same set of inputs.

Also keep in mind that the display uses wol for power. Grab the MAC address for the Ethernet port not the wireless amax address and provide that to the correct user attribute string value following the documented format.

Cheers

Natalie

On Jun 7, 2023, at 9:20 AM, mark kaye <markkaye@...> wrote:

?i have asked to have it hardwired
i also notice that he QN90 is not on the list in the CCD driver file
i hope it isn't different than all the other QLEDs
the popup has never appeared


 

I made a small GUI program that parses the information from a CCD and makes it easier to read. It takes either the zip file or the pkg file and shows the most useful pieces of information in a table view instead of just a JSON file. It also displays the JSON, if you wanted to see the rest of the data without going through all the unzipping stuff. For anyone who is interested, it's on GitHub at (there's a "release" just so there's a downloadable executable if you don't want to compile the project).


 

Sound like a nice tool.

Can't seem to get CCDInfo.exe to do anything though - neither from Explorer nor the command line. No messages, just does nothing. Are there some dependancies I'd need?


 

Yeah, there probably are. I updated the repo to have a full package download option, notably it includes a couple of DLLs that it needs. . If that still doesn't work (or if anyone else has any issues), feel free to shoot me an email or a message on GitHub and I'll look into it further.


 

got the full model #, picked the correct Samsung CCD driver
dealer wired the set, works now


 

Am I just old, or was the original way of using modules in SMW much simpler??


 

Yes, the old way was simpler. However, keep in mind that Crestron Certified Drivers (RAD), Simpl#, and CH5 were developed to make CRESTRON's job easier - not ours :-)

Pyng, aka Crestron Home, and AV Framework would not have been possible without these developments. Simpl programmers being given access to them is simply a "bonus" - a way for Crestron to show they still care about the same guys they've been working to get rid of for the last 20 years :-)

--- On Monday, June 12, 2023 at 11:29 AM, ckangis wrote:

Am I just old, or was the original way of using modules in SMW much simpler??


 

Samsung will not wake up on IP command, just my 2 cents.

If you do and IP scan you'll find the Samsung IP is no where to be found after a few minutes, if you turn on the Tv IR then you can control it via IP which defeat the purpose.? ?Also some old models will work on wake 0n lan you have to use attribute 2.? ?PM me and I can help you with an example program.