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WARNING! New FW 1.7000 may have issues...


 

Hi All,
Just a heads' up... I'm at a site with a CP3, DIN-AP3 and RMC3. Yesterday I updated all three to the new v1.7000 FW. The CP3 and RMC3 seemed to be OK, but the DIN-AP3 cost me 6 HOURS to get things stable again!! I'm Dow-res'ing all back to v1.603.0013...
Thanksfully the AP3 was only controlling the lights, and it got dark, and the clients came in for the weekend...? UGGGHHH no pressure...
Who do I send the bill to...:(

FYI, YMMV...


 

What symptoms were you seeing?


On Fri, Jan 22, 2021 at 9:57 AM ckangis <chris@...> wrote:
Hi All,
Just a heads' up... I'm at a site with a CP3, DIN-AP3 and RMC3. Yesterday I updated all three to the new v1.7000 FW. The CP3 and RMC3 seemed to be OK, but the DIN-AP3 cost me 6 HOURS to get things stable again!! I'm Dow-res'ing all back to v1.603.0013...
Thanksfully the AP3 was only controlling the lights, and it got dark, and the clients came in for the weekend...? UGGGHHH no pressure...
Who do I send the bill to...:(

FYI, YMMV...


 

I updated 3 RMCs at home and one is acting really weird.

Its been a while since I had to downgrade a processor so I dont know if I am doing something wrong or what.
I tried to load the previous firmware through puf text and toolbox and it doesnt.
I tried reloading the newest firmware again and it fails.

I initialized and restored a few times and it still acting weird.

is there another way to downgrade firmware?


 

If 'puf all' doesn't dowgrade it, direct update should.


 

One of the RMC3 that was doing fine randomly stopped my program.

Here is some of the errors I found:
273. Error: CPHProcessor.exe # 2021-01-23 13:53:11? # Failed to allocate memory for response in respond api
274. Error: CPHProcessor.exe # 2021-01-23 13:55:47? # Failed to allocate memory for response in respond api
275. Fatal: LogicEngine.exe [App 1] # 2021-01-23 13:57:34? # Could not create timer thread for CnTimer, status: 8
276. Exception 'Raised Exception' (0xe06d7363): Thread-Id=099c0082(pth=951f3568), Proc-Id=087d0046(pprc=951527e0) 'LogicEngine.exe', VM-active=087d0046(pprc=951527e0) 'LogicEngine.exe'
277. PC=40047c88(coredll.dll+0x00037c88) RA=80030648(kernel.dll+0x0000e648) SP=035ff424, BVA=00000000
278. Error: nk.exe # 2021-01-23 13:57:35? # WDG: LogicEngine shutting down unexpectedly. Do Not Start=0

This one is also interesting:
102. Info: CIPCommandProcessor.exe # 2021-01-22 20:08:53? #? DRCRM - Data to send back in JSON format is {"CH5MobileTrialDays":60}?

Downgraded back and so far so good.


 

I had no issue with 1.7000 on my test RMC3 setup, but the AV3 was another story.? After upgrading the error log starts filling up with a bunch of errors I've never seen.? After just 15 minutes there are close to 2500 errors in the Crestron_00.log files.? I even tried Initialize and Restore, but log continued to fill up even without programs loaded.? ?I down graded the AV3 back? to 1.603.0113, and the issue goes away.? ?I have a request into TB for help chasing this down, but have not heard back.? ??


HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes
HashInput ==> 0xad bytes
HashOutput ==> 0x30 bytes
HashOutputRaw ==> 0x4 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x496 bytes
HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes?