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WARNING! New FW 1.7000 may have issues...
Hi All,
Just a heads' up... I'm at a site with a CP3, DIN-AP3 and RMC3. Yesterday I updated all three to the new v1.7000 FW. The CP3 and RMC3 seemed to be OK, but the DIN-AP3 cost me 6 HOURS to get things stable again!! I'm Dow-res'ing all back to v1.603.0013... Thanksfully the AP3 was only controlling the lights, and it got dark, and the clients came in for the weekend...? UGGGHHH no pressure... Who do I send the bill to...:( FYI, YMMV... |
What symptoms were you seeing? On Fri, Jan 22, 2021 at 9:57 AM ckangis <chris@...> wrote: Hi All, |
I updated 3 RMCs at home and one is acting really weird.
Its been a while since I had to downgrade a processor so I dont know if I am doing something wrong or what. I tried to load the previous firmware through puf text and toolbox and it doesnt. I tried reloading the newest firmware again and it fails. I initialized and restored a few times and it still acting weird. is there another way to downgrade firmware? |
One of the RMC3 that was doing fine randomly stopped my program.
Here is some of the errors I found: 273. Error: CPHProcessor.exe # 2021-01-23 13:53:11? # Failed to allocate memory for response in respond api
274. Error: CPHProcessor.exe # 2021-01-23 13:55:47? # Failed to allocate memory for response in respond api
275. Fatal: LogicEngine.exe [App 1] # 2021-01-23 13:57:34? # Could not create timer thread for CnTimer, status: 8
276. Exception 'Raised Exception' (0xe06d7363): Thread-Id=099c0082(pth=951f3568), Proc-Id=087d0046(pprc=951527e0) 'LogicEngine.exe', VM-active=087d0046(pprc=951527e0) 'LogicEngine.exe'
277. PC=40047c88(coredll.dll+0x00037c88) RA=80030648(kernel.dll+0x0000e648) SP=035ff424, BVA=00000000
278. Error: nk.exe # 2021-01-23 13:57:35? # WDG: LogicEngine shutting down unexpectedly. Do Not Start=0 This one is also interesting: 102. Info: CIPCommandProcessor.exe # 2021-01-22 20:08:53? #? DRCRM - Data to send back in JSON format is {"CH5MobileTrialDays":60}? Downgraded back and so far so good. |
I had no issue with 1.7000 on my test RMC3 setup, but the AV3 was another story.? After upgrading the error log starts filling up with a bunch of errors I've never seen.? After just 15 minutes there are close to 2500 errors in the Crestron_00.log files.? I even tried Initialize and Restore, but log continued to fill up even without programs loaded.? ?I down graded the AV3 back? to 1.603.0113, and the issue goes away.? ?I have a request into TB for help chasing this down, but have not heard back.? ??
HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes
HashInput ==> 0xad bytes
HashOutput ==> 0x30 bytes
HashOutputRaw ==> 0x4 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x3 bytes
HashOutputRaw ==> 0x496 bytes
HashOutput ==> 0x30f bytes
HashOutput ==> 0x4 bytes
HashInput ==> 0x106 bytes
HashInput ==> 0x10 bytes
HashOutput ==> 0x10 bytes? |
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