¿ªÔÆÌåÓý

ctrl + shift + ? for shortcuts
© 2025 Groups.io

MTX-3 or PTX-3 rebooting late at night.


 

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around 11pm PST or 2am EST?


 

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@...> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around 11pm PST or 2am EST?


 

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@...> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around 11pm PST or 2am EST?


 

A PMC-2+ and ptx-3

--- In Crestron@..., "LENREX" <lenrex@...> wrote:

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around 11pm PST or 2am EST?


 

I'm wondering if this is Prodigy processor specific only? Or if MC3's do it too? Or if it's purely a PTX-3 & MTX-3 hardware issue where the remote gets it's time from the processor somehow and reboots itself. I've tried changing the time on the processor and or adding clock drivers in SIMPL yet no difference. Still reboots at @ 11pm PST EVERY night.

I personally have a PMC3 & PTX3. I have a client with 2) PMC3-XP's & MTX3's. And I know another dealer that has PMC3 & PTX3 rebooting issues as well.

My Pro2>Cenrfgwex>MTX3 clients either haven't noticed this issue and haven't told me, or they don't have this problem...?

--- In Crestron@..., "Block-O-Matic" <michael@...> wrote:

A PMC-2+ and ptx-3

--- In Crestron@..., "LENREX" <lenrex@> wrote:

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around 11pm PST or 2am EST?


 

FYI, the latest TPMC-3X firmware Release Notes states the panel will perform a
"maintenance mode" (i.e., reboot) at 2 AM every day, if it's not in use at the
time. Although it's not mentioned in the MTX-3's Release Notes, I'd be
surprised if the same didn't apply.

--- on Tuesday, December 25, 2012 at 6:03 PM, LENREX wrote:

I'm wondering if this is Prodigy processor specific only? Or if MC3's do it
too? Or if it's purely a PTX-3 & MTX-3 hardware issue where the remote gets
it's time from the processor somehow and reboots itself. I've tried
changing the time on the processor and or adding clock drivers in SIMPL yet
no difference. Still reboots at @ 11pm PST EVERY night.

I personally have a PMC3 & PTX3. I have a client with 2) PMC3-XP's &
MTX3's. And I know another dealer that has PMC3 & PTX3 rebooting issues as
well.

My Pro2>Cenrfgwex>MTX3 clients either haven't noticed this issue and
haven't told me, or they don't have this problem...?

--- In Crestron@..., "Block-O-Matic" <michael@...> wrote:

A PMC-2+ and ptx-3

--- In Crestron@..., "LENREX" <lenrex@> wrote:

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around
11pm PST or 2am EST?


m76jc
 

Tony is right. It also resets based on the processor time so if your time is not set right in the processor it could reset earlier or later.

--- In Crestron@..., "Tony Golden" <mrgolden@...> wrote:

FYI, the latest TPMC-3X firmware Release Notes states the panel will perform a
"maintenance mode" (i.e., reboot) at 2 AM every day, if it's not in use at the
time. Although it's not mentioned in the MTX-3's Release Notes, I'd be
surprised if the same didn't apply.


--- on Tuesday, December 25, 2012 at 6:03 PM, LENREX wrote:

I'm wondering if this is Prodigy processor specific only? Or if MC3's do it
too? Or if it's purely a PTX-3 & MTX-3 hardware issue where the remote gets
it's time from the processor somehow and reboots itself. I've tried
changing the time on the processor and or adding clock drivers in SIMPL yet
no difference. Still reboots at @ 11pm PST EVERY night.

I personally have a PMC3 & PTX3. I have a client with 2) PMC3-XP's &
MTX3's. And I know another dealer that has PMC3 & PTX3 rebooting issues as
well.

My Pro2>Cenrfgwex>MTX3 clients either haven't noticed this issue and
haven't told me, or they don't have this problem...?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

A PMC-2+ and ptx-3

--- In Crestron@..., "LENREX" <lenrex@> wrote:

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around
11pm PST or 2am EST?


 

Well my PST time is set correctly on all processors. And it still reboots 3 hours ahead of the 2am schedule. I've tried setting the time to different time zones. But that's going to start messing with hvac schedulers and timed events.

Anyways, that firmware notice at least acknowledges the fact that they created a rebooting schedule. Suspiciously my PTX3 rebooted around 2:45 am PST last night. I saw it's screen flash right in front of my eyes, and I did a toolbox>console>uptime command to confirm.

--- In Crestron@..., "m76jc" <m.clark@...> wrote:

Tony is right. It also resets based on the processor time so if your time is not set right in the processor it could reset earlier or later.

--- In Crestron@..., "Tony Golden" <mrgolden@> wrote:

FYI, the latest TPMC-3X firmware Release Notes states the panel will perform a
"maintenance mode" (i.e., reboot) at 2 AM every day, if it's not in use at the
time. Although it's not mentioned in the MTX-3's Release Notes, I'd be
surprised if the same didn't apply.


--- on Tuesday, December 25, 2012 at 6:03 PM, LENREX wrote:

I'm wondering if this is Prodigy processor specific only? Or if MC3's do it
too? Or if it's purely a PTX-3 & MTX-3 hardware issue where the remote gets
it's time from the processor somehow and reboots itself. I've tried
changing the time on the processor and or adding clock drivers in SIMPL yet
no difference. Still reboots at @ 11pm PST EVERY night.

I personally have a PMC3 & PTX3. I have a client with 2) PMC3-XP's &
MTX3's. And I know another dealer that has PMC3 & PTX3 rebooting issues as
well.

My Pro2>Cenrfgwex>MTX3 clients either haven't noticed this issue and
haven't told me, or they don't have this problem...?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

A PMC-2+ and ptx-3

--- In Crestron@..., "LENREX" <lenrex@> wrote:

What processor/remote do you have?

--- In Crestron@..., "Block-O-Matic" <michael@> wrote:

Yes, that happened. It will again tonight.

mb

--- In Crestron@..., "LENREX" <lenrex@> wrote:

Has anybody seen their MTX-3 or PTX-3 reboot late at night? Around
11pm PST or 2am EST?