The CEN-GW1, which of course is a third more expensive.

Hello.
I have a DMPS-300-C. that asks for password when i connect with toolbox.
i dont know the password.?
how can i reset it to factory defaults.

thanks in advanced

Hello Nathan. Is it possible to get/buy a copy of your CRPC media player for HTML5?
--
Michel Drenthen
#Crestron programmer
#AMX programmer
#Sound engineer

I have some to spare if you need them.

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Thanks.? I'm falling behind on their product announcements?

Jay

The GW-1 replaces it. It also controls the wireless shades.

I just got an end-of-sale notice from Crestron that includes both CEN-GWEXER and CEN-GWEXER-PWE.? With these gone what is the go to gateway for Crestron EX light switches/dimmers?

Thanks

Jay

Sounds like a fancy solution,? but playing with VLC...it doesn't fit.

Update: I updated my software about a week ago (DBs, TBx, D3, SMW) and this seemed to fix the schedule.dat file being properly loaded/updated to the NVRAM/D3_Pro folder as expected.

I also see that there are new DBs and TBx updated as of 2/27/24 where the TBx notes indicate that the Schedule.dat fix is done (It seemed fixed before this) so we have that going for us!...

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they have other classrooms with the same setup but with another brand of surround processor that works OK

Sounds like you have already have the answer, ditch the CP950 and go with one you know works….No point trying too push the bolder uphill, you’ll waste you life trying to resolve manufacturer incompatibilities.

Thank you all for your input.
The problem is that any teacher (it's a classroom in a 7.1 movie theater) can come with a different PC everytime and to make sure that every device is compatible is not practical.
In theory the sound should come up, they have other classrooms with the same setup but with another brand of surround processor that works OK, so really it's the interfacing of the DMPS with the Dolby processor that's problematic.

We noticed as well like some mentionned, that some PCs change something everytime a video start or stops, or if you have a short program in loop on VLC for example, everytime it restarts, the stream stops for a fraction of second, but this is picked up right away by the destination, except in that specific configuration.

We are still searching.

Thanks.

Not sure this helps other than to confirm we have multiple DMPS-4K-350-C units with no audio problems using Windows based dual screen displays, Apple TVs, client windows based PCs and HDMI input for guess connections.? ?Never seen any audio delays switching inputs however the connection is different.? ? We route DM3 and 4 to 4K Scalers to presentation displays and the Audio out is taken directly from the DMPS speaker connections using Prog Audio to ceiling speakers.

No audio delays or pausing this way.

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Hi Olivier,

I experienced similar issues with different AV products. Some sources seem to stop outputting embedded audio after a few seconds after audio playback is stopped. I noticed that the AV device showed "no audio present". It seems that the "info frames" in the HDMI signal are changed after a few seconds once audio is stopped.
Maybe the DMPS needs a few seconds to detect the audio signal once playback is resumed. Check settings that might speed up audio signal detection after resuming audio.

Best regards
Crestronfreak55

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It was horizon switch for me. ?I delete it and recreated it.

Let's not rush things...take it nice and slow like...

I wonder if the PC has some sort of software that changes the audio format, and when you start video it switches it to PCM.

I would try:
Enable applications exclusive option in the sound card settings
Change output formats (16vs24bit; 44.1, 48, 96, 192khz)
Different PC

Hello all, I need your input for this weird behaviour.

System:
DMTX-4KZ-302C ---> DMPS-4K-350C -->? HDMI out to a Dolby CP-950 sound processor.
DMPS and enpoints are configured to pass untouched audio streams throughout.

On a windows PC, either through web browser or youtube or a playback with VLC, the sound starts around 5s after the video, it's not out of sync, it just "unmutes" 5 seconds later than the video.
If I press "pause" on the video for more than 10 seconds, same thing happens, the video starts moving, but no sound for around 5s, again, A and V are perfectly in sync after this mute period.
If I unpause the video for less than 10s, the sound starts right away along with the picture.

Does not matter if I use 5.1, 7.1 or stereo.

If I connect directly into an HDMI input on the DMPS it's the same problem.

If I connect the PC directly into the Dolby sound processor it's OK, sound starts at the same time.

If I use a MAC computer, the problem does not show, I can pause for as long as I want and the sound comes right away.

We tried an EDID emulator between the DMPS and the CP950 so Crestron sees something else (it was confirmed) and the problem remains.

I'm puzzled,? what happens in a PC when you start or pause a video for more than 10s?

Any insight appreciated.
Thanks for any input.

Edit---- We found a windows PC that didn't exhibit the problem, it's a Acer gamer PC with obviously a better sound card.

I would just find an old RMC3, which will run the prowl interface and EISC it to your CP2e program...way less of a science project...

Depending on the size of the program you could also just convert the program to run on the RMC3 and change your CP2e to be a slave for the ports...