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Issues with Crestron Home on Android?

 

I have a tech with an Android phone, and for the past couple Home projects he has been on, his device isn't syncing with the CP4R to get proper room status.? He gets a message at the bottom of the app that says "Your home is busy, please standby" and then his UI doesn't show the correct zone status for music, or the correct status of lights in the house.

Users with iOS devices don't seem to have any issues.? I thought maybe it was just his device, but now a second tech on the same job had the issue today with a second Android device.

CP4R is running the latest release 3.007.0071, and one of the phones is running Android v11, not sure about the other one.

Anyone else experiencing issues with Crestron Home showing correct status on Android devices?


Re: Authorization for Connections

 

I had tried upgrading one of the TSR remotes to the latest firmware (tsr-310_2.001.0095.001).
However, it still wouldn't connect.? It wasn't until I set the user level higher that it would connect.

As per TB support, user is no longer sufficient for hosted projects.
They said that this will be the case for all future updates, and at least operator level is required.
I'm used to setting all my Crestron devices at connects level and iOS devices at user, but they said the latest updates changed that for hosted projects.

It's just frustrating how much it seems that we end up being the beta testers for Crestron updates lately.
Isn't that what "Labs" is for???


Re: Authorization for Connections

 

Turns out this was a bug in the setcsconnection command itself.?

It was fixed in 2.001.0079.

Access level of user should be sufficient for hosted projects and connect should be sufficient for non-hosted.


Re: S+ Delegates

 
Edited

It really sounds like what you're looking for is a pub/sub implementation for your S+ module instances. Doing this in S+ is not the right way to approach this... If you use RegisterDelegate() with a singleton instance or a static class member then it won't work anyways because your delegate will be overwritten. You'd have to use events in that case.

In our SIMPL# Fundamentals course, we cover a very basic pub/sub implementation:?

--
?
Crestron Service Provider - TBD Enterprises Inc.


Re: Trouble with Newtonsoft

 
Edited

You can still deserialize to the type you want without having to create another class by selecting the internal object.

var acStateObject = JObject.Parse(inputJson);
JToken acStateToken = acStateObject["acState"];
return acStateToken?.ToObject<acState>();
?
By the way, you really should be using proper C# naming conventions. This is why the Newtonsoft library has attribute classes that allow you to specify how the JSON keys are named, so that you don't need to name the identifiers in the same way.

--
?
Crestron Service Provider - TBD Enterprises Inc.


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

On Thu, Jun 17, 2021 at 10:47 AM, Oliver Hall wrote:
We've now got two panels - one working, one not - both on the latest firmware, but with different Sonos App versions. (9.0.1 - working, 10.6.99 - not working)

I'm still reviewing some info, but if I'm understanding correctly so far...

pulled from the App Manifest, and is intended to disable Sonos S1 functionality for CH x60s (since CH req's S2).

pulled from the Sonos App Manifest, and is intended to enable Sonos S1 functionality for SG x60s.

VER -V should confirm which version is currently installed on the panel.

APPMODE and INTERNALMANIFESTURL should confirm which mode the panel is in, and which version will be pulled down by APPUPDATE SONOS.


Re: VTPRO iPad to VTPRO Smart Graphics iPad

 

I agree with Matt, even though the whole thing is mucho painful!...
I tried years ago to use the update capability and it was mostly hash...


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

OL,
"a panel that had been updated for Crestron Home and then returned to standard Crestron service
=> 10.6.99 -?not working"
I think that you probably have some of that greasy CH sauce still in the panel...:)

FYI, I checked on one of my 760/S1 panels running a slightly older FW and no Auth. Update stays on v10.6.2, even after a reboot:
TSW-760>host
Host Name: TSW-EXERCISE
?
TSW-760>ver -v
TSW-760 [v3.000.0014 (Fri Sep 25 01:39:17 EDT 2020), #85420D6D] @E-00107f9e058e
Build: Fri Sep 25 01:39:17 EDT 2020? (376996)
Updater: 3.000.0014
Bootloader: 1.00.12
Product ID: 0x7EFD
Revision ID: 0x0000
CPU ID: 0x0000
UUID: 9e5665c2-0afd-4531-b7ff-336637ed0f44
PUF: 3.000.0014.001
OOTBVersion: 1.2.8
Video Player: 5.0
Sonos: 10.6.2
CH5: 1.1.0.125
Forced Auth Mode: False

TSW-760>appupdate sonos
Checking for updates, will update if needed.
?
?
TSW-760>ver -v
TSW-760 [v3.000.0014 (Fri Sep 25 01:39:17 EDT 2020), #85420D6D] @E-00107f9e058e
Build: Fri Sep 25 01:39:17 EDT 2020? (376996)
Updater: 3.000.0014
Bootloader: 1.00.12
Product ID: 0x7EFD
Revision ID: 0x0000
CPU ID: 0x0000
UUID: 9e5665c2-0afd-4531-b7ff-336637ed0f44
PUF: 3.000.0014.001
OOTBVersion: 1.2.8
Video Player: 5.0
Sonos: 10.6.2
CH5: 1.1.0.125
Forced Auth Mode: False


Re: VTPRO iPad to VTPRO Smart Graphics iPad

 

It can, but the project becomes very bloated and you will have to go back and fix a few things depending on the design.

I find it less time consuming to rebuild it from scratch in smart graphics and make it look like the old design.


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

Sonos App versions:
=> 9.0.1 - working => updated (appupdate sonos) => 10.6.2 - still working

but a panel that had been updated for Crestron Home and then returned to standard Crestron service
=> 10.6.99 - not working

Both on the latest Crestron TSW-1060 (3.001.0026) firmware.


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 
Edited


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

You need to update the sonos app as the latest version is never in the firmware. I bellieve the cmd is 'appupdate sonos' but 'help all' will verify.


Re: S+ Delegates

 

If I'm going to have multiple instances of S+ modules, I typically connect them to unique instances of an S# class.? Each S+ module can then send its parameters (ID, zone name, whatever) up to the S# class.? If you had a static class processing incoming information, it could iterate through a List<> of instances to find the ones with matching zone numbers for example, and invoke callbacks on those.


On Wed, Jun 16, 2021 at 7:39 PM Daniel Portugal <joyousdan@...> wrote:
Is it possible to add a Simpl+ function to a delegate in SIMP#?
It's currently being done using "RegisterDelegate" in simpl+ but if we use that in a scenario with a static class or a singleton class, with multiple simpl+ modules, then all the simpl+ modules get a callback... i'd rather callback only simpl+ modules that have a certain variable value or parameter.


public?static?class?SomeSimplSharpModule
{
??public?delegate?DelegateForSimplSharp(ushort?somedata,?SimplSharpString?somestring);
??public?DelegateForSimplSharp?DoSimplSharpFunction?{get;?set;}
??
??private?void?SomeFunctionThatCallsSimplSharpFunction()
??{
????int?data?=?1234;
????string?str?=?"hello?world";
????if?(DoSimplSharpFunction?!=?null)
????{
??????//What?I?want?to?do?here?is?know?which?SIMPL+?modules?are?registered?to?the?delegate
??????//and?only?invoke?specific?ones.
??????DoSimplSharpFunction(Convert.ToUInt16(data),new?SimplSharpString(somestring));
????}
??}
??
??static?SomeSimplSharpModule()
??{
????SomeFunctionThatCallsSimplSharpFunction();
??}
??
??public?void?Register(delegate?SimplSharpMemberDelegate,?delegate?SimplPlusFunction)
??{
????//add?the?simpl+?function
????//maybe?something?like
????//SimplSharpMemberDelegate?+=?SimplPlusFunction;
??}
}


SYMBOL_NAME?"SimplPlusModule"
STRING_PARAMETER?somestringparameter[15];
CALLBACK?FUNCTION?SimplPlusFunction(integer?data,?string?sometring)
{
??trace("\nData:%u",data);
??trace("\nStr?:%s",sometring);
}

FUNCTION?Main()
{
??RegisterDelegate(SomeSimplSharpModule,DoSimplSharpFunction,SimplPlusFunction);
??//what?i?want?to?do?here?register?this?delegate?with?a?certain?parameter.
??//maybe?something?like?SomeSimplSharpModule.Register(somestringparameter,DoSimplSharpFunction,SimplPlusFunction)
}


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

We've now got two panels - one working, one not - both on the latest firmware, but with different Sonos App versions. (9.0.1 - working, 10.6.99 - not working)
What I'm trying to establish is: Is this a Sonos App version issue, or some underlying Android version (which we can't see) issue.
I've asked Crestron too (mainly to understand what the roll-back procedure should be if we break a customer system!)


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

Yes, definitely an issue. I don't think I've seen this yet but I *think* that Sonos recently announced that they no longer are supporting S1 (convenient for them!) so this may be an initial shot over the bow of what's to come with that.

I'm sure that you've done this but have you tried 'appupdate sonos' and see that VER -V returns Sonos 10.6.2 ??
I'm currently working on an upgrade of a client's two homes from 760s to 770s so that he can get the S2 app on the panels (Thank you good clients!!)...

And "we can't cope with working systems being deprecated under their feet."
This seems to be the definition of the Digital Age - I call it "The Apple-ization of Marketing and Technology"...


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

I have updated all my own TSW x60 units to 3.0 and still have Sonos working.

Maybe try pushing the firmware again? Also try AUFORCEUPDATENOW in console. I had a friend with a 760 that was stuck on a very old version of sonos and that command updated his panel to 3.0 and updated sonos and fixed his issue after many failed attempts to update sonos for his panel


Re: Audio-Technica ATDM-0604 Mixer IP Control

 

I do have the manufactures IP control manual.? My real concern is how to do program volume feedback to a touch panel


Re: TRANE XL1050 WiFi Thermostats

 

Hi Tim,
Reach out to me directly to discuss...

chris at eicustom dot com


Re: Error: CPHProcessor.exe # 2021-06-13 23:55:47 # Failed to allocate memory for response in respond api

 

On Thu, Jun 17, 2021 at 08:05 AM, Oliver Hall wrote:
Not meaning to take this off topic - but I had problems in the past running the "ping" command on the processor (via a console symbol) as the logic engine effectively "pauses" during the ping.? That was with much older firmware so it may be different now, but just something to watch for.
Hi Oliver,
I believe (and TB also tell me it) the problem is related to the occupation of the free Ram:
as soon as I load the software I check from Text Console with the RAMFREE command and I see 64% memory occupied, after an hour I check again and I see 65% memory occupied and so on until RMC3 does Reboot by itself because it has no more free memory.
When this is about to happen, the following messages begin to appear in the logs: Failed to allocate memory for response in respond api


Re: TSW xx60 Panels & Sonos App #sonos #tsw

 

¿ªÔÆÌåÓý

Hi Oliver,

?

coincidentally, i?ve just upgrade my kitchen 760 to the latest firmware downloaded yesterday: 3.001.0026.001 because the Sonos app behaved weird and didn?t want to play/synch with Spotify.

After the upgrade, everything was working again fine.

This is also with a S1 system.

?

So I can?t confirm your findings, luckily.

?

Cheers, Thorsten

?

Von: [email protected] <[email protected]> Im Auftrag von Oliver Hall
Gesendet: Donnerstag, 17. Juni 2021 14:02
An: [email protected]
Betreff: [crestron] TSW xx60 Panels & Sonos App #sonos #tsw

?

Hi All,
It feels like Sonos hasn't been discussed much lately... to here's a new one.
Has anyone else discovered the latest TSW xx60 firmwares have removed support for the native Sonos app?? We get a white screen with a blue title bar saying "This app is no longer supported".
This is using S1 Sonos as well sadly.
We've tried rolling back the firmware but this doesn't appear to fix the issue, so we're thinking it's Android related, but if anyone has found a way to roll back to a working configuration, please can you outline the steps?
We've had this on both Crestron Home projects (which had auto updated) and standard Crestron (in-office test only so far thankfully!) where we'd updated the firmware to resolve SIP issues.

I don't mind freezing clients on a working feature set, but we can't cope with working systems being deprecated under their feet.
Yours, hoping there's a way out of this,
Oliver