Re: Needing Suggestions - Connecting multiple buildings with Crestron
I am onsite now and an AutoDiscovery query though Toolbox responded with all processors and touch panels from all locations. Since all processors are currently using EISC, is it possible to change to XSIG and if so how?
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Glad we could help!
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Lincoln King-Cliby
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070?
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
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From: [email protected] < [email protected]> On Behalf Of
proggieus
Sent: Wednesday, April 5, 2023 3:25 PM
To: [email protected]
Subject: Re: [crestron] NVX With Cisco 9300
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Thank You, Lincoln.
We made the cutover from the temp switches this morning- everything went perfectly.
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Re: Needing Suggestions - Connecting multiple buildings with Crestron
The buildings are somewhat irreverent¡ what is the network topology? E.g. are they all on the same VLAN/broadcast domain or does each building (or each floor or each room) a separate VLAN/broadcast domain?
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If they aren¡¯t in the same broadcast domain Autodiscover won¡¯t work, full stop. If they are in the same broadcast domain if you avoid defining DNS servers on the processor using the hostname configured on processor *may* work acceptably
relying on Crestron¡¯s mDNS resolver. However, if the IP changes after the hostname is resolved there¡¯s a decent possibility that the processor will need to be rebooted to re-resolve the new IP. If you can have real DNS records (or CNAMES pointing at the hostnames
if they insist on revolving hostnames) this would likely have similar results, though I¡¯m not entirely convinced Crestron processors respect DNS TTL expiry (but I¡¯ve been too impatient to wait it out, and likely would still reflect some disruption of service).
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If you can have at least one processor (perhaps in a data center) locked to a static IP Address there are a few options (each of which offends my sensibilities in different and relatively minor ways) ?that would allow the edge processors
to ¡®float¡¯ at unknown, perpetually changing, IP addresses.
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Lincoln King-Cliby
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070?
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
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From: [email protected] < [email protected]> On Behalf Of
Brad Wykoff via groups.io
Sent: Wednesday, April 5, 2023 11:19 AM
To: [email protected]
Subject: [crestron] Needing Suggestions - Connecting multiple buildings with Crestron
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On a campus with multiple buildings, each building is communicating with each other over an Ethernet ISC symbol but now IT Department is requesting for security purposes to change the IP and Hostname scheme every 2 months. This makes hard
coding IP Addresses not possible and not wanting to be onsite every 2 months to make changes. I know I can do an Ethernet Discovery to get current device IP or Hostname but can those be hardcoded into an EISC symbol?
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Another thing to check is the power settings on the ports.? I was having problems with the over utilization of the POE and had to force a couple ports to the MAX POE to keep them from rebooting once a stream started and the device starting really working hard.
Thank You, Lincoln.
We made the cutover from the temp switches this morning- everything went perfectly.
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Thank You, Lincoln.
We made the cutover from the temp switches this morning- everything went perfectly.
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On Wed, Apr 5, 2023 at 09:34 AM, Gary Miller wrote:
The Neo module is 4 series only, that may be your issue.
Not sure that its Lo@'s?issue, but thank you for reminding me!!? It was mentioned earlier in this post, but I forgot...? (Where are those brain-cells anyway???)
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Re: CrestronGo Remote Access
Sorry if this is a stupid suggestion.
Did you add a user and used that user account in the app settings?
I have not been able to get the app to work unless I create a new user account in the Crestron Processor and use those credentials in the settings of the App.
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Needing Suggestions - Connecting multiple buildings with Crestron
On a campus with multiple buildings, each building is communicating with each other over an Ethernet ISC symbol but now IT Department is requesting for security purposes to change the IP and Hostname scheme every 2 months. This makes hard coding IP Addresses not possible and not wanting to be onsite every 2 months to make changes. I know I can do an Ethernet Discovery to get current device IP or Hostname but can those be hardcoded into an EISC symbol?
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Re: CrestronGo Remote Access
As Lincoln mentioned, virtually all newer ISPs are using Carrier NAT for their IPv4 address and/or are using IPv6 addresses.? The main reason is probably because real IPv4 addresses are in short supply and those that are available are own by your older telecoms such as Spectrum, Comcast, & ATT.?
Given that, every newer ISP I have interfaced with do offer the option to get a real routeable IPv4 address with no NAT in the middle.? But it comes at a price and typically cost $5 to $25 per month for that option -- more if you want a static IP.
Another option is to set up your own cloud openvpn server and use that to relay connection to your Crestron processor.? That is something I don't believe Crestron supports so you will have to some additional hardware on the Crestron side that can create that link.
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The Neo module is 4 series only, that may be your issue.
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On April 4, 2023 11:21:36 PM CDT, "lo via groups.io" <lo@...> wrote:
I just downloaded the latest version, and loaded it into my processor.
Unfortunately no matter how long I waited, it still could NOT connect!?
Any help from anyone would be much appreciated!
p.s. I have done CCD programming via Ethernet and I know how it works. It seems to be a bug with the driver. Guess I'll have to contact Crestron TrueBlue for an answer :(
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Re: CrestronGo Remote Access
Try setting port 50443 as public and 443 as private port. It may work
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Re: CrestronGo Remote Access
Your provider may not be giving you a true IPv4 WAN address but may be using CGNAT (¡°Carrier Grade¡±, i.e. ISP-level, network address translation) ¨C essentially putting your NAT router behind their NAT router. [See: https://en.wikipedia.org/wiki/Carrier-grade_NAT]
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In these cases port forwarding is basically unusable because they¡¯d essentially have to do the same thing on their routers and that requires effort they likely don¡¯t want to expend for residential accounts.? There has been a standardized
approach for this called Port Control Protocol, but at least in the US, the ISP response is more likely to be to tell you to use their business service, and that running a server of any kind (including a Crestron processor to enable CrestronGo is contrary
to the residential terms of service).
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If you can see the IPv4 ¡°WAN¡± IP address of the router [using its config page, not a ¡°what is my IP¡± website ?and it either falls within the official CGNAT range (100.64.0.0 to 100.127.255.255) or differs from the IP reported by a ¡°what
is my IP¡± site this is likely the cause.
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One potential alternative is to look at a cloud VPS provider, and setup a hairpin VPN, e.g. the site has an ¡®always on¡¯ VPN connection to your server at that cloud provider, and your mobile device either has an always on or ad-hoc VPN connection
to the provider and just forwards traffic from A to B.
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Lincoln
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--
Lincoln King-Cliby
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100? | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070?
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer
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From: [email protected] < [email protected]> On Behalf Of
Adam
Sent: Tuesday, April 4, 2023 7:18 PM
To: [email protected]
Subject: Re: [crestron] CrestronGo Remote Access
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Just to add I had an odd message from my Fibre provider that port forwarding may not work as their service is IPv6 based?
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I just downloaded the latest version, and loaded it into my processor.
Unfortunately no matter how long I waited, it still could NOT connect!?
Any help from anyone would be much appreciated!
p.s. I have done CCD programming via Ethernet and I know how it works. It seems to be a bug with the driver. Guess I'll have to contact Crestron TrueBlue for an answer :(
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Re: CrestronGo Remote Access
I used a raspberry pinto create a vpn into house and installed on phone. ?If I need to use the app remotely I just connect to vpn first. ??
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Re: CrestronGo Remote Access
Just to add I had an odd message from my Fibre provider that port forwarding may not work as their service is IPv6 based?
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I haven¡¯t tried this via cellular access since the previous apps butI cannot get it working.
Ihave set up mycrestron and have added xxx.mycrestron.com as the domain using the text console.
I have tried forwarding ports 41796 and 443 on theDraytek router but it will not connect. ?Even if I try to connect on my laptop to system info using xxx.mycrestron.com it will not connect. ?Is there something extra in the Draytek router? ?I have forwarded both TCP and UDP but it will just not connect.
I believe it must be a port forwarding issue as even trying the WAN address on the router does not provide a connection. Can someone help with the Draytek settings or let me know where I am going wrong?
Thanks
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DIN-CENCN-2-POE factory reset
Having a weird issue where one of two units is not getting an IP address/doesn¡¯t seem to be recognizing network changes (other unit works just fine). Have tried regular reset, power off, etc. Anyone know how to factory reset one?
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That's good news!!
Just to confirm, are you working with SMW or Home?? I'm interested in SMW...
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DSC NEO module is working now , went back an forth with Crestron about issues and they made updates and last version is working.? The module takes 10 minutes or so before it actually connects.? ?Keypad emulation works good, but I do not think that that the directional navigation and menu buttons work.? I tried them but didn't see anything happen, but the rest works fine.? You can get individual zone feedback with the zone feedback module, you will have to have on module for each zone you are trying to monitor.
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Re: Toolbox (Latest Version Bug)
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Toolbox - Release 3.12.3 (Version 3.1230.0051) (3-6-2023)
Resolved issue with setting Cresnet IDs in Network Device Tree
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Gary Miller
Gregory Oldacre
Dave H - Crestron True Blue Tech Support Engineer Since 2014