Re: TPMC 8x hard button stiff
I've been away from home this weekend but should be able to take a look tomorrow or Tuesday and I'll report back. It sounds like if it is a battery problem that it will stop being stiff after taking out the battery? This controller has both an internal battery and the external extended battery so I guess I need to remove both.
Does anybody have a link where I can read more about this "swollen" battery issue? Is that common from all batteries or just the cheap generic ones sold through ebay?
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On Sat, Mar 31, 2012 at 8:13 PM, Tony Golden <mrgolden@...> wrote: **
That's all I've ever seen it affect too, but it was worth looking into.
It really sounds like the contacts or circuit board are dirty, since they work for a while before getting "stuck" again.
--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:
--- In Crestron@..., "Jonny" <ComeAlive@...> wrote:
I thought the swollen battery only affected the 4 buttons across the bottom?
I took the battery out of mine and Velcro'd it to the base, essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are right. At least, that's all I've ever seen it affect.
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Re-doing an older system with several 2000's in the home. The currently engraved buttons don't really match up with what the customer now has and wants to do. Can I still get these buttons and get them engraved. Looked for them on the Crestron site, but didn't see them. How do we go about getting some new ones and getting them engraved?
Thanks
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Sorry, not sure what your point is...
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--- In Crestron@..., "rabih" <marselle001@...> wrote: R u trying to compare crestron to control 4 !!!! i don't believe my personal point of view , Crestron is the standard for control systems .Amx and ... to the garbadge of the history of control.
--- In Crestron@..., "rogiervs" <rogier@> wrote:
Yeah, something like that would be helpful for the residential market, thanks! And my sales rep is very helpful, no Crestron bashing intended here, was just wondering if I was the only one that would like to have more of this.
--- In Crestron@..., "jrw_96" <jrw_96@> wrote:
I don't have an answer for residential sales (we don't do resi) but you might ask your sales rep about some videos/tolls that would help you land the deal.
Our sales rep stopped by today and showed us a flash site that may help you with the commercial side of things:
< Remember, the sales rep is there to help you (most of the time) so let them know what you think you need to compete and if enough people do the same you should get it.
JRW
--- In Crestron@..., "rogiervs" <rogier@> wrote:
Still, I don't see why Crestron couldn't create something like this:
--- In Crestron@..., Nathan Hesson <nhesson@> wrote:
What you're describing is a BIG difference from Crestron to C4. C4 can produce marketing that says, "with our product you can enjoy X" because they've ensured that you can't program it any other way. IMHO Crestron doesn't produce marketing that is geared that way because they're stuff allows for so much more flexibility in the configuration and programming of their hardware. Maybe they could produce that type of marketing for the stuff SB generates but even then it wouldn't be accurate. You'd have to wait for "day 2" to get the features talked about :)
On Fri, Mar 30, 2012 at 1:27 PM, rogiervs <rogier@> wrote:
:) Nevertheless, I could use some marketing material that doesn't focus on what great technology and wires are behind their walls, but more on the overall solution they will get when they sit down in their living room, if you know what I mean...
--- In Crestron@..., Jeremy Weatherford <xidus.net@> wrote:
I'd prefer that Crestron marketing not talk to my customers, since that generally leads to a discussion of what "day 2" means.
On Fri, Mar 30, 2012 at 3:00 PM, rogiervs <rogier@> wrote:
Am I the only one that's complaining about the following: why is Crestron's marketing approach so product-driven? Most of their marketing appears to be aimed at resellers instead of consumers. Control4 (sorry for that) does target their consumers directly with video's, commercials etc. that explain what their products can mean in their daily life. Just curious, don't you guys miss that while marketing your products? I might of course have missed the consumer-targeted marketing material, if so, please direct me to it.
Thanks
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the
Database area.
Yahoo! Groups Links
-- Jeremy Weatherford
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
|
Re: Advice on best pricing and contract practices
Thanks so much Lincoln. This is extremely helpful! Anybody else mind to share their thoughts? I would greatly appreciate it (here or offline). Lincoln, do you mind explaining "progress payment at onsite visit"? What is exactly that? what % of the program is done at this point? On Mar 23, 2012, at 5:37 PM, Lincoln King-Cliby wrote: The only time I did "in-house" programming was when I worked for a University and programming had no cost or value associated with it (from a $$ perspective) so I can't say there.
There are a lot of variables so there aren't simple answers but...
- For the vast majority of projects, we provide a scope of work and attach a fixed price to that scope of work. Changes from that scope have costs associated with them that depending on the change (and some cases, client and urgency) that are either further fixed scope/price or time and expenses.
(Note: For the O/P's case generally we won't pick up someone else's code and in those rare cases we do it's T&M As-Is/Where-Is with no warranty whatsoever -- there's just too much liability in taking someone else's "black box")
- Quantity of interface is a really bad way, IMHO, to price because it doesn't really give you any insight on what programming is actually involved (12 touchpanels just turning a single display on or off? Much different than one touchpanel routing to 12 displays with video conferencing). For me, I have to develop the scope first then build a price based on my expectations (from past experience) on how long that will take.
- We warrant our code, but I can't say that that's common or not. As with any warranty there are exclusions (if someone else changes the code... being the biggest one)
- For most projects payment is down payment -> progress payment at onsite vist -> Final (smallest) payment after any open issues are closed out.
- Since we, for the most part, don't contract with end users this isn't a problem generally but no source code gets released until the contract is fully paid, and legal process can be leveraged if necessary. Warranty validity is also -- in extreme cases -- affected by prolonged nonpayment.
- We expect the installation to be complete before we arrive onsite and require an installer to be available (not "sitting idle" but somewhere in the building, at a minimum -- frequently that means tidying, working on non-Crestron rooms, whatever). I travel with test gear and have a good relationship with the installers I work with regularly. If I find an issue, I bring it to the installer's attention... they fix it... move on.
In extreme cases it becomes T&M billable (equipment still in boxes...design that failed to include proper power...) but you have to allow a certain amount of time for "Bad RJ-45" / "Swap pins 2 and 3" type problems.
The key is not to spend too much time: Once I determine the problem I move on... I don't just sit and wait for the install to be fixed unless that's literally the only option. There have been a few "let me get out of your way and go back to the hotel for a little while..." projects -- but ultimately the key isn't to get bent out of shape for accidental issues.
-- Lincoln King-Cliby, CTS Sr. Systems Architect | Crestron Certified Master Programmer (Silver) ControlWorks Consulting, LLC Crestron Authorized Independent Programmer
-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of quest_i_on Sent: Friday, March 23, 2012 3:50 PM To: Crestron@... Subject: [Crestron] Advice on best pricing and contract practices
Mr fal.eweidah's email started and interesting question intentionally, and Steve's reply made me think that there's probably a lot more good advice from all you experienced programmers.
I, basically wanted to ask for your wise advice based on your extensive experience with:
- What is the most typical way of pricing programming: Per hour or Flat fee? - Do CAIPs price differently than in-house programmers? - What is the most common method for pricing? Per quantity of interfaces? Per types of interfaces? Per quantity of audio or video rooms? - What are the most used terms of contract? Is warranty often offered? - What are the billing terms? Is it normal to ask for a % before starting and a smaller and last payments after completion? - How do you deal with a customer that doesn't want to make final payment on the programming fee? - How do you isolate yourself from problems will installation mistakes?
Thanks!
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
[Non-text portions of this message have been removed]
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d nav object / source scrolling on ipad
Hey everyone, new on the group, been reading moaning post that I received on email. I been programming on simpl windows for about a year now, am learning for Every job, am a freelance in Puerto rico. Now I have done couple of ipads am this new project the company sold this in wall cradle and I had to re do my layouts now this project have more sources and I have a bar were they sit in, would be blgreat if I put as the crestron demo ipad the scrolling list, tried to get it but not sure how to and pit my own icons, the help and tips would be appreciated greatly!!!
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are we limited to mjpeg? or will h.264 work (or anything that will display in Safari)?
mark
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--- In Crestron@..., "Mark" <markrkaye@...> wrote: is it possible to get a video window inside the Crestron app?
mark
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R u trying to compare crestron to control 4 !!!! i don't believe my personal point of view , Crestron is the standard for control systems .Amx and ... to the garbadge of the history of control.
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--- In Crestron@..., "rogiervs" <rogier@...> wrote: Yeah, something like that would be helpful for the residential market, thanks! And my sales rep is very helpful, no Crestron bashing intended here, was just wondering if I was the only one that would like to have more of this.
--- In Crestron@..., "jrw_96" <jrw_96@> wrote:
I don't have an answer for residential sales (we don't do resi) but you might ask your sales rep about some videos/tolls that would help you land the deal.
Our sales rep stopped by today and showed us a flash site that may help you with the commercial side of things:
< Remember, the sales rep is there to help you (most of the time) so let them know what you think you need to compete and if enough people do the same you should get it.
JRW
--- In Crestron@..., "rogiervs" <rogier@> wrote:
Still, I don't see why Crestron couldn't create something like this:
--- In Crestron@..., Nathan Hesson <nhesson@> wrote:
What you're describing is a BIG difference from Crestron to C4. C4 can produce marketing that says, "with our product you can enjoy X" because they've ensured that you can't program it any other way. IMHO Crestron doesn't produce marketing that is geared that way because they're stuff allows for so much more flexibility in the configuration and programming of their hardware. Maybe they could produce that type of marketing for the stuff SB generates but even then it wouldn't be accurate. You'd have to wait for "day 2" to get the features talked about :)
On Fri, Mar 30, 2012 at 1:27 PM, rogiervs <rogier@> wrote:
:) Nevertheless, I could use some marketing material that doesn't focus on what great technology and wires are behind their walls, but more on the overall solution they will get when they sit down in their living room, if you know what I mean...
--- In Crestron@..., Jeremy Weatherford <xidus.net@> wrote:
I'd prefer that Crestron marketing not talk to my customers, since that generally leads to a discussion of what "day 2" means.
On Fri, Mar 30, 2012 at 3:00 PM, rogiervs <rogier@> wrote:
Am I the only one that's complaining about the following: why is Crestron's marketing approach so product-driven? Most of their marketing appears to be aimed at resellers instead of consumers. Control4 (sorry for that) does target their consumers directly with video's, commercials etc. that explain what their products can mean in their daily life. Just curious, don't you guys miss that while marketing your products? I might of course have missed the consumer-targeted marketing material, if so, please direct me to it.
Thanks
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the
Database area.
Yahoo! Groups Links
-- Jeremy Weatherford
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
|
Re: New file uploaded to Crestron
Thanks for every body in this group , specially for the person who submit this module , while i am working on similar S+ module since 3 nights with 7 hours sleeping since (3 days )parsing f**ked XML and Html .
Thanks , and thanks .
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--- In Crestron@..., Crestron@... wrote:
Hello,
This email message is a notification to let you know that a file has been uploaded to the Files area of the Crestron group.
File : /Modules/Write only memory/write-only-memory.zip Uploaded by : crestronfreak55 <crestronfreak55@...> Description : Write only memory: digital, analog, serial
You can access this file at the URL:
To learn more about file sharing for your group, please visit:
Regards,
crestronfreak55 <crestronfreak55@...>
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This is the first I've seen of it, but it looks like a pretty terrible deal.
Their basic energy management package gives you a smart thermostat, 12 light bulbs, and a switch for an appliance for $60/month. You could buy all that outright in a few months.
If people are going for this, I'm in the wrong market.
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New file uploaded to Crestron
Hello,
This email message is a notification to let you know that a file has been uploaded to the Files area of the Crestron group.
File : /Modules/Write only memory/write-only-memory.zip Uploaded by : crestronfreak55 <crestronfreak55@...> Description : Write only memory: digital, analog, serial
You can access this file at the URL:
To learn more about file sharing for your group, please visit:
Regards,
crestronfreak55 <crestronfreak55@...>
|
Speaking of marketing,
Has anyone caught the TV ad for the Vivint home automation system? www.vivint.com
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Re: TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
See also Answer ID 5016...
Lincoln
-- Lincoln King-Cliby, CTS Sr. Systems Architect | Crestron Certified Master Programmer (Silver) ControlWorks Consulting, LLC Crestron Authorized Independent Programmer
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-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of Lincoln King-Cliby Sent: Sunday, April 01, 2012 9:49 AM To: 'Crestron@...' Subject: RE: [Crestron] TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
It was an engineering change to the IMCW only about a year-two ago.
As far as I know they're completely interchangeable as long as you use the matching wall wart for that IMCW and/or use Cresnet power -- remember, even with the old (12V wall wart) IMCW you could still feed it 24VDC on the Cresnet connector.
I thought there was a answer ID for this as well, but crestron.com doesn't want to load for me this morning.
-- Lincoln King-Cliby, CTS Sr. Systems Architect ControlWorks Consulting, LLC V: 440.449.1100 x1107 F: 440.449.1106 I: Crestron Authorized Independent Programmer
-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of Andre J. Sent: Sunday, April 01, 2012 12:49 AM To: Crestron@... Subject: [Crestron] TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
Can someone clear this up for me. I have some TPS-6x's that, as I was about to install them in the wall gangs, saw that some have a TPS-6X-IMCW that is 12V/1.5A listed on them and some have a TPS-6X-IMCW that is 24V/0.5A listed on them. Not paying attention one of our installers put all the TPS-6X-IMCW's in a box together now I don't know what TPS-6X-IMCW came with what TPS-6x. 1) why are there two different models with the same model number and, 2) how do I determine which TPS-6x uses what version of the TPS-6X-IMCW (12V or 24V)?
Thanks,
Andrej770
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
|
Re: TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
It was an engineering change to the IMCW only about a year-two ago.
As far as I know they're completely interchangeable as long as you use the matching wall wart for that IMCW and/or use Cresnet power -- remember, even with the old (12V wall wart) IMCW you could still feed it 24VDC on the Cresnet connector.
I thought there was a answer ID for this as well, but crestron.com doesn't want to load for me this morning.
-- Lincoln King-Cliby, CTS Sr. Systems Architect ControlWorks Consulting, LLC V: 440.449.1100 x1107 F: 440.449.1106 I: Crestron Authorized Independent Programmer
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-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of Andre J. Sent: Sunday, April 01, 2012 12:49 AM To: Crestron@... Subject: [Crestron] TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
Can someone clear this up for me. I have some TPS-6x's that, as I was about to install them in the wall gangs, saw that some have a TPS-6X-IMCW that is 12V/1.5A listed on them and some have a TPS-6X-IMCW that is 24V/0.5A listed on them. Not paying attention one of our installers put all the TPS-6X-IMCW's in a box together now I don't know what TPS-6X-IMCW came with what TPS-6x. 1) why are there two different models with the same model number and, 2) how do I determine which TPS-6x uses what version of the TPS-6X-IMCW (12V or 24V)?
Thanks,
Andrej770
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
|
TPS-6X & TPS-6X-IMCW 12V or 24V?? Difference?
Can someone clear this up for me. I have some TPS-6x's that, as I was about to install them in the wall gangs, saw that some have a TPS-6X-IMCW that is 12V/1.5A listed on them and some have a TPS-6X-IMCW that is 24V/0.5A listed on them. Not paying attention one of our installers put all the TPS-6X-IMCW's in a box together now I don't know what TPS-6X-IMCW came with what TPS-6x. 1) why are there two different models with the same model number and, 2) how do I determine which TPS-6x uses what version of the TPS-6X-IMCW (12V or 24V)?
Thanks,
Andrej770
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Re: TPMC 8x hard button stiff
That's all I've ever seen it affect too, but it was worth looking into.
It really sounds like the contacts or circuit board are dirty, since they work for a while before getting "stuck" again.
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--- On Saturday, March 31, 2012 at 7:40 PM, frog_av wrote:
--- In Crestron@..., "Jonny" <ComeAlive@...> wrote:
I thought the swollen battery only affected the 4 buttons across the bottom?
I took the battery out of mine and Velcro'd it to the base, essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are right. At least, that's all I've ever seen it affect.
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Re: SystemBuilder / MC3 programming issues
Update on this: I updated to the latest versions using Masterinstaller today, saw the MLX-3 in SB and installed it in my customer's (simple, 8 zone lighting) program. It works, but I got it to hang two times already (after some intense page flipping). Will test again later.
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--- In Crestron@..., "rogiervs" <rogier@...> wrote: Ok, that's good news, now let's hope it works the first time :)
--- In Crestron@..., "Tony Golden" <mrgolden@> wrote:
FYI, the Release Notes of the beta Database posted last week state it adds System Builder support for the MLX-3. So, it shouldn't be long now...
--- On Thursday, March 29, 2012 at 3:52 PM, rogiervs wrote:
Oh, and I have a useless MLX3 here, which Crestron told me would be SB compatible in January, but still isn't... really really need to get up-to- date with SIMPL...
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Re: TPMC 8x hard button stiff
--- In Crestron@..., "Jonny" <ComeAlive@...> wrote: I thought the swollen battery only affected the 4 buttons across the bottom? I took the battery out of mine and Velcro'd it to the base, essentially making it a tabletop model. J
Shoot, sorry. Didn't read the original post closely enough. Yes, you are right. At least, that's all I've ever seen it affect.
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Re: HD Camera for Capture-HD-Pro
I know... I don't write the specs, I just have to come up with the parts list to make it work. I can make this work by chaining a bunch of splitters, scalers, video streamer, switch together, but I just hate that type of design, usually fails although "golden on paper".
I'm gonna look into the new Vaddio USB camera that joe recommended.
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--- In Crestron@..., Lincoln King-Cliby <lincoln@...> wrote: I thought the BRC-H700 had a onboard composite output but looking at it again I guess I was mistaken.
HD-SDI and "bid low" don't generally go together (if price-over-quality, why not use any of the number of composite-output cameras and the HD-CAPTURE instead of the HD-CAPTURE-PRO?).
If price wasn't a (big) concern your best bet would probably be to use a camera (such as the BRC-H700) and a scaler or scan converter to derive your composite output and streaming from the HD-SDI output.
HD-SDI + Composite + Streaming seems like it's asking one camera to serve different masters in different market segments and if such a creature existed I kind of doubt it would do any of them well.
Lincoln -- Lincoln King-Cliby, CTST Sr. Systems Architect | Crestron Certified Master Programmer (Silver) ControlWorks Consulting, LLC Crestron Authorized Independent Programmer
-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of jbudz1977 Sent: Saturday, March 31, 2012 4:46 PM To: Crestron@... Subject: [Crestron] Re: HD Camera for Capture-HD-Pro
I'm sure it's a sweet camera, but price is high and it doesn't have Ethernet streaming or simultaneous HD/SD outputs.
I just don't think there is a perfect camera for this app (especially when trying to bid low) yet, if there was, Crestron wouldne touting it as part of their solution.
--- In Crestron@..., "lincster2010" <lincster2010@> wrote:
+1 for the Sony BRC-H700
--- In Crestron@..., Lincoln King-Cliby <lincoln@> wrote:
One of my clients has been using the Sony BRC-H700 with HFBK-HD1 card for cameras and the Panasonic AV-HS450N for switching.
Both work very well.
-- Lincoln King-Cliby, CTS Sr. Systems Architect | Crestron Certified Master Programmer (Silver) ControlWorks Consulting, LLC Crestron Authorized Independent Programmer
-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of jbudz1977 Sent: Thursday, March 29, 2012 10:18 AM To: Crestron@... Subject: [Crestron] Re: HD Camera for Capture-HD-Pro
So... no recommendations for HD PTZ cameras for Capture HD? Not easy to find the right one, and now the customer wants 2 cameras and the ability to switch between them. I wish Capture-HD-Pro had a HDMI in for camera in addition to HD-SDI...
I guess that is why Crestron is pitching a SD sony camera for the application...
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
|
Re: HD Camera for Capture-HD-Pro
Check Vaddio. They have HD output cameras with optional SDI output cards. They also just announced a version that does HD (component), composite, USB and H.264 streaming, all simultaneously. g On Mar 31, 2012, at 5:30 PM, "jbudz1977" <jbudz1977@...> wrote: I just figured you guys would be doing this kind of thing all the time and I just didn't know the right products/manufacturer to use.
All i need is: - 2 HD cameras, monitored & controlled & switched by LAN in office - HD SDI output for Capture-HD - Composite for touch panel preview
Maybe there is some sort of magic production switcher scaler that will enable this workflow, I'll hit the google.
--- In Crestron@..., "matt_rasmussen_2000" <mjrtoo@...> wrote:
Well, you're not asking for much... :)
--- In Crestron@..., "jbudz1977" <jbudz1977@> wrote:
I'm sure it's a sweet camera, but price is high and it doesn't have Ethernet streaming or simultaneous HD/SD outputs.
I just don't think there is a perfect camera for this app (especially when trying to bid low) yet, if there was, Crestron wouldne touting it as part of their solution.
--- In Crestron@..., "lincster2010" <lincster2010@> wrote:
+1 for the Sony BRC-H700
--- In Crestron@..., Lincoln King-Cliby <lincoln@> wrote:
One of my clients has been using the Sony BRC-H700 with HFBK-HD1 card for cameras and the Panasonic AV-HS450N for switching.
Both work very well.
-- Lincoln King-Cliby, CTS Sr. Systems Architect | Crestron Certified Master Programmer (Silver) ControlWorks Consulting, LLC Crestron Authorized Independent Programmer
-----Original Message----- From: Crestron@... [mailto:Crestron@...] On Behalf Of jbudz1977 Sent: Thursday, March 29, 2012 10:18 AM To: Crestron@... Subject: [Crestron] Re: HD Camera for Capture-HD-Pro
So... no recommendations for HD PTZ cameras for Capture HD? Not easy to find the right one, and now the customer wants 2 cameras and the ability to switch between them. I wish Capture-HD-Pro had a HDMI in for camera in addition to HD-SDI...
I guess that is why Crestron is pitching a SD sony camera for the application...
------------------------------------
Check out the Files area for useful modules, documents, and drivers.
A contact list of Crestron dealers and programmers can be found in the Database area. Yahoo! Groups Links
TODAY(Beta) ? Powered by Yahoo! Athletes who have lost millions Stars like Mike Tyson have made fortunes, but seem to have trouble hanging on to them. Privacy Policy [Non-text portions of this message have been removed]
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Re: TPMC 8x hard button stiff
I thought the swollen battery only affected the 4 buttons across the bottom? I took the battery out of mine and Velcro'd it to the base, essentially making it a tabletop model. J From: Crestron@... [mailto:Crestron@...] On Behalf Of Tony Golden Sent: Friday, March 30, 2012 6:28 AM To: Crestron@... Subject: RE: [Crestron] TPMC 8x hard button stiff --- On Friday, March 30, 2012 at 12:34 AM, ktrdsl23 wrote:
The Select button (middle button of the direction pad) on my TPMC 8x is very stiff and doesn't push in. If I wiggle it around it will loosen up and I can use it but after I stop using the remote for a few hours it stiffens up again. Is there anything I can use to try and permanently loosen it up without damaging the remote? It sounds like the button area needs to be cleaned, inside the panel. It could also be the very common "swollen battery" issue, as someone else mentioned. I got it off Ebay (very cheap) so I don't have any official options, just some home based fixes. The "official" option is to send it to Crestron for repair, which *ANY* Crestron dealer can do for you. Not that they will, but they can :-) I'd try calling a couple of dealers in your area, to see if they'll help.
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