¿ªÔÆÌåÓýThis is probably the problem will fix and report back ? From: [email protected] <[email protected]>
On Behalf Of Lincoln King-Cliby via groups.io
Sent: Wednesday, June 26, 2024 2:34 PM To: [email protected] Subject: Re: [crestron] Processor not talking to endpoints ?
Is your SIMPL Windows program referencing a DM-16X16 or a DM-16X16-CPU3 definition? If you have a CPU3 card but SIMPL is using the 2-series DM definition you either need to update the programming to use the -CPU3 definition or there is a configuration option on the CPU3 card to make it talk in the old mode. ? If it were a single endpoint I¡¯d first suspect cabling (as for a marginal cable DM sacrifices control to preserve video) but if all of your endpoints are acting this way that¡¯s the first thing I would confirm since that was one of the most radical changes with the CPU3 card. ? Lincoln ? -- Lincoln King-Cliby Commercial Market Director ? From:
[email protected] <[email protected]>
On Behalf Of Thomas Herb ? Howdy, ? I am installing a new dm switch and endpoints in a classroom. ? Pro3 processor DM 16x16 cpu3 rps ? Usual endpoints dm rmc 4kz scaler c, dm tx 4kz 202 ? Programming has the correct switch setup (cards, endpoints) Processor an switch talk to each other and signal switching is fine. Processor is not seeing end points and cannot send commands or RS232 to them. ? I have initialized processor and done a recovery on the switch. ? Have been on phone with support by they are stumped as well. ? I am currently waiting for them to pick up the phone. They told the to do the switch recovery and it that didn¡¯t work to call them back. ? Have a Great Day, ? ? Thomas (Trey) Herb M.A. Ed., CTS A/V Systems Manager Warrington College of Business
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