It's very inconsistent. At some sites it works great, but others not so much. For troublesome projects, I've resorted to specifying a separate video encoder connected to the NVR, so the touchpanels only have to deal with a single stream or jpeg. It also allows the security installer to do whatever they want with the NVR and camera settings, without any special considerations for the Crestron panels and apps.
Although some NVR and camera brands are worse than others, I don't know of any I'd consider fool-proof, so a separate encoder greatly simplifies things and increases the likelihood of success. There are lots of similar encoders available, but I've used this one the most - .
Dealers and salespeople are often stubborn and don't want to add another "box" (that wasn't their idea) to the system, even at such a ridiculously low price, so I usually include the following statement:
"Camera Integration only includes X amount of time to troubleshoot streaming issues. Additional troubleshooting and experimentation time will be billable". That typically prompts them to do things the easy way... :-)
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--- On Friday, October 13, 2023 at 10:05 AM, johnh wrote:
@tony golden were you ever able to get this to rowk correctly? Having the exact
same issue. Need to get camera views on an Xpanel and the snapshots are
unreliable.
