I have plenty of the old remotes we can learn in. I am just trying to find a solution while we wait for the programmer company to set up an appointment that¡¯s not a month down the road. For the meantime, luckily Apple TV is local and he can use the 2 remote system but each time he gets frustrated. Very difficult client to deal with but I¡¯m determined to find a solution for him. I¡¯ll be back next week meeting with him while he¡¯s in town. He goes back and forth for his 2 houses (one c4 one Crestron) and the confusion got so bad we have printed laminated sheets on how to switch from cable to Apple TV and visa versa. Im determined to solve this on my own without a programmers support but by the looks of it we will need a programmer on site. He has 5 TVs all same model apple tv. Some local some in rack. Just a cluster to begin with and his intelligence with tech is very very low. But thanks for the link.?
thanks for all responses. I¡¯ve gotten further with this than the actual company doing the programming.?
