We've got a deployment of 16 AirMedia AM-200s in standalone rooms (a.k.a. no control system), where we've got an HDMI via a 3rd party HDBaseT extender plugged in to the AM's HDMI input. We've now had at least five of the sixteen exhibit the same symptom of the AirMedia stop outputting video after about 30 minutes when a user is plugged in via HDMI. I've verified that the device's clock is in sync, that the AirMedia Client "timeout" is set to "Never" and AMPS>System>Power Setting is set to "Always On."
We've RMA'd 4 out of the 5 so far, and Crestron hasn't told us that we're crazy or anything, but I also have a really hard time believing that we're having a failure rate of >30%. I'm hoping that the new AM-3200 won't have this issue, but I haven't begun deploying those yet.
Has anyone else seen this behavior, and if so, have you found a cause (and/or solution)?
