Great thanks for the info! Ive been in the habit for a while to set the Crestron App user credentials to Operator as in the past anything lower was just unreliable. But as for TSWs/TSRs I never setup the SETCSAUTHENTICATION and everything still works fine. As long as SECUREGATEWAYMODE is "default" the setcsauthentication is not necessary as it will use SCIP or CIP ports to communiate with the devices. I dont really see the need to turn it on especially in a resi settting and add more complication.?