¿ªÔÆÌåÓý

ctrl + shift + ? for shortcuts
© 2025 Groups.io

Re: Issues with Sonos & Crestron


 

¿ªÔÆÌåÓý

Yes, there is an issue between Crestron and Sonos, but it has nothing to do with the S2 or S1.? Basically, over time, the system errors out and looses connection.? To get it back, the processor will need to be rebooted.? I have many many systems out there and it seems like the larger the system the quicker it has issues.? I have some small ones that seem to work just fine, even with the errors.? I have larger ones (25-30 devices) that seem to only last a few hours before needing the processor rebooted.? I have one system 24 devices that I had to put in programming to reboot it at midnight and at 5:00 in the afternoon just to keep it from going offline.? The main error that I see is

?

Error: splusmanagerapp.exe # 2020-09-29 03:36:55? # [WebSocket]<00000000> WebSocketClientConnect: Error: ipaddress lookup by hostname failed

?

The system will start getting these and after some time, eventually disconnect from the Sonos.

?

Not sure this will help you, but I thought I would send it for informational purposes.

?

DAVE

?

From: [email protected] <[email protected]> On Behalf Of charliehibbins
Sent: Thursday, October 1, 2020 12:12 PM
To: [email protected]
Subject: [crestron] Issues with Sonos & Crestron

?

Have had 3 projects today suddenly lose the ablity for the Crestron to control the volume of Sonos equipment using the official module v.3.1.0.

I know there was a large update to S2 a few days ago which im assuming these projects have auto updated to.

Can anybody confirm if they've got issues or if their systems are all good?

Thanks

Join [email protected] to automatically receive all group messages.