Does anyone have any experience with integrating these water systems?? We always utilize Jandy or Pentair so this is the first time looking at this one.? It seemed pretty straightforward with username, password and SiteID, but the xml response from the v1.1 module off Crestron's site is saying "You don't have permission to access."
I have triple-checked the login which works on the mobile app and website and all is good there.? I have tried changing the Backyard site name, tried entering the numeric field it provides instead, DNS is set and the processor can ping google so no DNS issues.? I've also tried putting another user onto the account and using that as the login to no avail.? Is this module even still supported and accurate?
I also tried contacting Hayward for technical support and was told they did not have a technical support department.... uh huh.
Anyways, just seeing if anyone had any pointers in the right direction.? Thanks in advance!
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Ryan Baldwin
CEO | XS Design Studios
rbaldwin@...
760.712.2240
