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Re: Christie Digital SUHD display control protocol


 

I haven't used that particular panel but had a similar issue with the access series. When first used I had it communicate over RS232 but after a hard power cycle I had nothing. I tried Christie support but they were useless and pointed me at the RS232 command document so I contacted Vestel support. After a bit of back and forth (including pointing me at the same document), their technical guy got in touch and told me they'd updated the protocol to add a login after power loss but hadn't updated the command documentation for this.
Anway, To gain control of the screen again, I had to send the following string: SETUSERSECLEVEL ADMIN 1234\r\n
The login is set in the menu somewhere but by default its ADMIN and 1234.
I can't guarantee it'll work for that screen but it's worth a shot. One thing I found was it didn't give any feedback at all to any commands I sent until I sent that string so there was no clues that this was the problem.

Good Luck!
Phil


On Wed, 10 Jun 2020 at 00:58, Maxim Batourine <m.batourine@...> wrote:
From my experience with Christie, most of their device protocols have brackets around commands, I.e. (PWR 0) or (PWR 1) or (PWR?)

Sent from iPhone

> On Jun 9, 2020, at 7:55 PM, EJ <waxpilot@...> wrote:
>
> ?Anyone have the proper control protocol for a Christie Digital SUHD 861-L display? I¡¯ve downloaded the manual, but that protocol did not work. I¡¯ve tried several other commands to no avail. I get hex characters back (usually \xFF or \x E3) so I am getting communication to it, but does not follow the commands.
>
> Manual says WAKE and STANDBY for use as power controls, other protocol guides use PWR 0 and PWR 1 for power...neither work. I even tried some obscure commands from other Christie devices...nothing.
>
> Any help would be appreciated, I¡¯ve downloaded every manual I can find and I am about to call their technical support, but I can¡¯t do that from the room I¡¯m working in...
>
> Figured I¡¯d try here, see if the hive mind had any ideas...
>
> Thanks,
>
> EJ
>
>
>



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