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Re: Hiring a CSP


 

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Sorry, I let myself get distracted with the ¡®process¡¯ description.

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For the run of the mill installation issues (serial terminations, network/DM terminations, basic configuration issues) that don¡¯t grossly exceed that amount of time we have for commissioning ¨C that¡¯s part of what we expect. The only time I¡¯ve had to charge extra is when the integrator is grossly unprepared ¨C e.g. show up and the entire rack ?is missing, no power in the building and not enough extension cords and generators to get what I need running ?(yes, I¡¯ve commissioned entire projects running off a generator in the parking lot), etc.

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We try to be as flexible as we can but sometimes enough is too much.

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--

Lincoln King-Cliby, CTS, DMC-E-4K/T/D
Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Platinum)
ControlWorks Consulting, LLC |
D: (+1)440.771.4807 | O: (+1)440.449.1100? | F: (+1)440.449.1106
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer

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From: Crestron@...
Sent: Friday, May 3, 2019 2:38 PM
To: Crestron@...
Subject: Re: [Crestron] Re: Hiring a CSP

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Heard that with my bad ear . . . ?It¡¯s never bad install it is just a bad program, until we prove otherwise.

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Do you recover extra labor hours expended correcting installation?

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From: <Crestron@...> on behalf of "steve@... [Crestron]" <Crestron@...>
Reply-To: <Crestron@...>
Date: Friday, May 3, 2019 at 9:16 AM
To: <Crestron@...>
Subject: [Crestron] Re: Hiring a CSP

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"I don't touch wire/racks"

This is a pretty ignorant statement that is commonly repeated by wire monkeys.? I work for a CSP and almost everyone in my company (including myself) used to wire racks, pre-wire systems, etc.? I hate to break it to you, but I've had to fix many poorly wired racks while troubleshooting systems I was hired to program.?




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