That's exactly what will happen, they will install the new app, I will be able to copy my TSW programming to the iPads and they will get a refund for something I didn't get any margin on in the first place. Has nothing to do with "being bad" at explaining stuff.
How much did you pay for the AV2 firmware that enabled the Core 3 Smartobjects?
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--- In Crestron@..., Paul Cunningham <paul.cunningham@...> wrote:
Correct on the device count; Apple limits you to a total combination of 10 iOS devices and computers (or non-iOS iTunes instances technically) per AppleID.
It's not about "paying twice", it's about playing by Apple's rules, over which neither you nor Crestron has any control - Apple is the gatekeeper here. Like Chip said, if they already paid for iPad functionality they don't have to pay twice - they have to pay to UPGRADE the app to enable better features. Or you can just take $99 out of your bottom line if you're bad at explaining it to them.
-----Original Message-----
From: Crestron@... [mailto:Crestron@...] On Behalf Of rogiervs
Sent: Wednesday, August 14, 2013 1:06 PM
To: Crestron@...
Subject: [Crestron] Re: Crestron for iPad
That's not true, these 30 iPads will not be on the same Apple ID. I don't mind my customers paying $99 for the iPad app, but think that customers that have paid for iPad functionality in their system should not have to pay twice. The explanation is techy, communication to customers should always be solution driven imo.
--- In Crestron@..., "amdtech2000" <jack.kolesar@> wrote:
For $99? Hell if they have 1 iPad it is $99. If they have 30 iPads, it is $99. Sounds like a non-issue. You have a multiple factor of that invested in redesigning the panels.
Could be worse. AMX is over $700 PER DEVICE because they use a licensing system and the customer doesn't buy the app (it's free). They buy a license from YOU. That is a lot tougher to explain but is still WAY cheaper than buying an AMX/Crestron touch panel.
Jack
--- In Crestron@..., "rogiervs" <rogier@> wrote:
Hey guys, am I the only one who finds it hard to explain to my customers who bought the Mobile Pro app recently that if they want to upgrade their experience they need to purchase the upgrade for another $99?
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