I had almost the exact same thing happen to me last month. But since I'm
not a Master programmer it took me 4-hours! Customer asked for a simple IR
file update for a projector replacement. I updated the processor code to
control the projector but when I went to compile the code the new Crestron
database does not contain the original ASPI module for the EF-200 phone
hybrid. I downloaded the new module and incorporated it into the program.
I thought that was it until the customer asked that I update their
Corporate Logo on the Opening Page of their TPS 4500 touch panel. I edited
the touch panel program and loaded it into the touch panel. Bad decision!!
The touch panel failed to load the new code and then woke up with 揅an't
find page�. Yikes, I'd killed their system!! And they had a big meeting the
next day! I updated the firmware in the touch panel and the Crestron CNMSX
Pro processor but the touch panel still would not load the files. Out of
desperation I went on the FTP site and downloaded the 2.3xxx version of
Vision Tools Pro e, reworked the touch panel files, recompiled the touch
panel program. This time the panel loaded the files and worked properly.
Wow, it was 5:30pm, just in time to drive to my 5:00pm appointment!
*Doug Guth *CTS, BSBE, DMC-E
*Service Engineer/ Programming - Unified AV Systems*
dguth@... | www.unifiedav.com
d: 864.478.1866 | m: 864.907.8904 | o: 864.297.8533
The merger of Multi Media Services (Atlanta,GA) and
Video Systems of the Carolinas (Charlotte, NC) to form
Unified AV Systems, Inc.combines 55 years of operation
as separate closely held businesses to form a single,
integrated ProAV powerhouse.
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