We've had at least three do this on one job. Client swears they aren't dropping them! One of them had lost the "click" of the switch beneath the button but the other two that I've had my hands on still had the click but the button didn't work. Between this, the scroll wheel issue, and a dead screen we've probably RMA'd ten units. Of course my test/demo at home has been working great for many months....
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--- In Crestron@..., "ChrisK" <chris@...> wrote:
Hi All,
I've been running one in my house and a couple in a client's house and over all working good (except for the string of wants and needs...).
Last week my Power button on the top of the remote stopped working. It still has a press and release feel but no assertion in SMW. of course, I just re-routed the OFF command, updated my family and moved on for now.
I just got a call from my client and one of his remotes has done the same thing. Clearly this could have been caused in both cases with a dropped remote, which brings up the secondary issue of robustness.
How many of you have had issues with this?? Do you think it is 'drop' related?? of design related??
TIA,
Chris K..............;)
